Safety

Safety

Latest Snippet(s)

Positive

"The systems or processes that enabled the registered person to assess monitor and improve the quality and safety of the services being provided were not fully effective."

Positive

"In particular we found: •Risks to patient safety were not always assessed and managed effectively."

Data Protection

Latest Snippet(s)

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Diet

Support

2020-04-22 Snippet(s)

Positive

"Staff treated patients with kindness respect and compassion."

Governance

Latest Snippet(s)

Positive

"• Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

Positive

"• The leadership governance and culture do not always support the delivery of highquality personcentred care."

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Neutral

"In particular we found: •The provider was unable to demonstrate effective governance and clinical oversight to ensure systems and processes were regularly monitored and implemented."

2020-04-22 Snippet(s)

Neutral

"During this inspection we looked at whether governance arrangements were embedded and used by staff working at the practice."

Quality Assurance

Latest Snippet(s)

Positive

"The areas where the provider should make improvements are: • Implement comprehensive quality assurance systems to demonstrate the competency of staff undertaking extended roles."

Positive

"In particular: •There was a lack of a systematic structured approach to the management of patients care and treatment with effective quality assurance systems and clinical oversight."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

2020-04-22 Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."