Latest Snippet(s)
Positive
"The practice has two GP partners one maleone female one female advanced nurse practitioner one female practice nurse a female health care assistant a practice manager and a team of administrative and reception staff."
2016-01-28 Snippet(s)
Positive
"The GPs are supported by an advanced nurse practitioner ANP a practice nurse and one health care assistant."
Positive
"During our visit we spoke with a range of staff GPs advanced nurse practitioner a health care assistant reception and administrative staff."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"The team also included an advanced nurse practitioner ANP a practice nurse and one health care assistant."
Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-01-28 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."
Positive
"• There were procedures in place for monitoring and managing risks to patients and staff ."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
2016-01-28 Snippet(s)
Positive
"This included a palliative care register and regular multidisciplinary meetings to discuss the care and support needs of patients and their families."
Positive
"Our discussions with the palliative care nursing team suggested that there was effective communication with the practice to share information in a timely manner."
Positive
"We also spoke with the palliative care nursing team and practice pharmacist."
2016-01-28 Snippet(s)
Positive
"We checked medicines for use in a medical emergency and medicines in refrigerators and found they were stored securely in date and were only accessible to authorised staff."
2016-01-28 Snippet(s)
Neutral
"The practice told us that they had supplied a stair lift for a patient from their donation funds when other services were unable to."
2016-01-28 Snippet(s)
Positive
"The practice implemented the gold standards framework for end of life care GSF."
2016-01-28 Snippet(s)
Positive
"Risks to patients were assessed and well managed however the health and safety risk assessment required updating."
2016-01-28 Snippet(s)
Positive
"The cleaning of the general environment was undertaken by an external cleaning company and we saw that cleaning specifications were in place and these had been completed appropriately to demonstrate the cleaning undertaken."
Positive
"There were also spot checks undertaken to ensure standards of cleaning were maintained."
Neutral
"There were schedules in place for the cleaning of equipment used in consulting rooms."
Neutral
"There was a procedure in place for the deep cleaning of curtains and blinds."
2016-01-28 Snippet(s)
Positive
"• Urgent access appointments were available on the same day for children the elderly and patients who were vulnerable."