Latest Snippet(s)
Positive
"This included an up to date fire risk assessment a legionella risk assessment electrical installation and gas safety check and risks associated with cleanliness infection control and clinical waste within the practice."
Positive
"• This system and staff files including certificates indicated all staff had completed training relevant to their role including infection control safeguarding adult safeguarding children basic life support health and safety and fire safety."
Positive
"This system and staff files including certificates indicated all staff had completed training relevant to their role including infection control safeguarding adult safeguarding children basic life support health and safety and fire safety."
Positive
"Risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks were not always assessed monitored or mitigated."
Positive
"We reviewed information given to us by the practice and also reviewed processes and documents relevant to the management of the practice including health and safety arrangements chaperone arrangements and training records."
Positive
"Overview of safety systems and processes The practice now had clearly defined and embedded systems processes and practices in place to keep patients safe from harm: • Notices advised patients that chaperones were available if required."
Neutral
"Our key findings were as follows: • The practice had established and was now operating safe and effective systems to assess manage and mitigate the risks identified relating to fire safety gas safety checks electrical installation infection control clinical waste and legionella."
2016-09-09 Snippet(s)
Positive
"The practice had systems in place for notifiable safety incidents and ensured this information was shared with staff to ensure appropriate action was taken • The practice proactively sought feedback from staff and patients which it acted on."
Positive
"The provider was rated as requires improvement for safety effective and for wellled."
Positive
"• Lessons were shared to make sure action was taken to improve safety in the practice."
Positive
"We saw evidence that lessons were shared and action was taken to improve safety in the practice."
Positive
"Overview of safety systems and processes The practice did not always have clearly defined and embedded systems processes and practices in place to keep patients safe from harm: • Arrangements were in place to safeguard children and vulnerable adults from abuse."
Positive
"However they had not received training to ensure that their knowledge of health and safety was comprehensive and up to date."
Positive
"However not all staff had received appropriate training in health and safety chaperoning and infection control."
Positive
"Risks relating to health and safety had not been appropriately assessed and mitigated in relation to legionella electrical safety checks and gas safety checks."
Positive
"This included support for staff on communicating with patients about notifiable safety incidents."
Positive
"How the regulation was not being met Not all staff had received relevant and up to date training in health and safety chaperoning infection control and basic life support."
Positive
"We reviewed safety records incident reports patient safety alerts and minutes of meetings where these were discussed."
Positive
"The practice manager told us that they would seek guidance from the Health and Safety Executive where needed but that they did not routinely receive health and safety updates."
Positive
"For example risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks had not been fully assessed or mitigated."
Positive
"Risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks were not always assessed monitored or mitigated."
Positive
"There was a health and safety protocol available which contained information for staff."
Positive
"The practice manager was the health and safety lead at the practice."
Positive
"The practice did not have up to date electrical installation checks or gas safety checks."
Positive
"• Staff were not always aware of their own roles and responsibilities relating to health and safety and building maintenance."
Latest Snippet(s)
Positive
"This included an up to date fire risk assessment a legionella risk assessment electrical installation and gas safety check and risks associated with cleanliness infection control and clinical waste within the practice."
Positive
"This support included updating infection control guidance ensuring this was specific to Berinsfield Health Centre and a revised more comprehensive infection control audit."
Positive
"• Until additional infection control training was available there was regular support and mentorship from the lead infection control nurse from Oxfordshire Clinical Commissioning Group."
Positive
"• This system and staff files including certificates indicated all staff had completed training relevant to their role including infection control safeguarding adult safeguarding children basic life support health and safety and fire safety."
Positive
"• The practice nurse was the infection control lead; until additional infection control training was available there was regular support and mentorship from the lead infection control nurse from Oxfordshire Clinical Commissioning Group."
Positive
"This system and staff files including certificates indicated all staff had completed training relevant to their role including infection control safeguarding adult safeguarding children basic life support health and safety and fire safety."
Positive
"• The practice had implemented a monitoring system to manage risks associated with cleanliness and infection control within the practice."
Positive
"Risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks were not always assessed monitored or mitigated."
Neutral
"Our key findings were as follows: • The practice had established and was now operating safe and effective systems to assess manage and mitigate the risks identified relating to fire safety gas safety checks electrical installation infection control clinical waste and legionella."
2016-09-09 Snippet(s)
Positive
"However they had not yet received training to ensure that their knowledge of infection control was comprehensive and up to date."
Positive
"How the regulation was not being met Not all staff had received relevant and up to date training in health and safety chaperoning infection control and basic life support."
Positive
"• Ensure that the infection control audit tool captures infection control concerns adequately and that actions to rectify concerns are carried out promptly."
Positive
"However the audit tool did not assess against all relevant areas for infection control such as whether furniture coverings and methods of cleaning these were appropriate."
Positive
"For example risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks had not been fully assessed or mitigated."
Positive
"Risks relating to staff training safety of the premises medicines management infection control equipment and recruitment checks were not always assessed monitored or mitigated."
Neutral
"• The infection control audit tool did not capture infection control concerns adequately and actions identified had not been carried out."
Neutral
"The practice nurse was the infection control clinical lead and had recently taken up this role."
Neutral
"There was an infection control protocol in place."
Neutral
"The practice audit had shown that sinks and taps should be replaced in clinical areas for infection control purposes."
Neutral
"Records showed that not all staff had received infection control training and there was no clear process for monitoring who had undertaken required training."
Neutral
"• Risks relating to infection control had not been fully assessed and appropriate action had not been undertaken."
Neutral
"The practice had not remedied items identified by them as posing infection control hazards such as replacing the sink taps."
Latest Snippet(s)
Positive
"• There was an overarching governance framework which supported the delivery of the good quality care."
Positive
"The practice had an overarching governance framework which supported the delivery of the strategy and good quality care."
Positive
"There was a governance framework but this did not always support appropriate arrangements to monitor and improve quality and identify risk."
Positive
"These actions were now ensuring that requirements relating to good governance were now being met."
2016-09-09 Snippet(s)
Positive
"• There was a governance framework but this did not always support appropriate arrangements to monitor and improve quality and identify risk."
Positive
"Governance arrangements The practice had an overarching governance framework however significant areas of weakness were identified."
Neutral
"The practice had a number of policies and procedures to govern activity and held regular governance meetings."
Latest Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
2016-09-09 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"Improvements were made to the quality of care as a result of complaints and concerns."
2016-09-09 Snippet(s)
Positive
"They also told us they were satisfied with the care provided by the practice and said their dignity and privacy was respected."
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
2016-09-09 Snippet(s)
Neutral
"However one of the recommendations was for signage to be displayed on the door of the room where oxygen was stored."
2016-09-09 Snippet(s)
Positive
"Patients said they felt the practice offered a good service and staff were helpful caring and treated them with dignity and respect."
Positive
"• Most patients said they were treated with compassion dignity and respect and they were involved in their care and decisions about their treatment."
Positive
"• Most patients said they were treated with compassion dignity and respect and they were involved in decisions about their care and treatment."
Positive
"They also told us they were satisfied with the care provided by the practice and said their dignity and privacy was respected."
Positive
"Results from the national GP patient survey showed patients felt they were treated with compassion dignity and respect."
Positive
"One patient reported feeling dissatisfied with the care received and told us that they were not treated kindness and respect."
Positive
"• We saw staff treated patients with kindness and respect and maintained patient and information confidentiality."
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
2016-09-09 Snippet(s)
Positive
"For example when the practice received a complaint about behaviour in the waiting room it took appropriate action to ensure that all patients were aware of expectations regarding behaviour in the waiting area."
2016-09-09 Snippet(s)
Positive
"There was evidence of quality improvement including clinical audit."