Latest Snippet(s)
Positive
"• The practice’s uptake for breast and bowel cancer screening was in line with the national average."
Latest Snippet(s)
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
2016-01-28 Snippet(s)
Neutral
"The team included a GP specialist adviser a practice nurse specialist adviser and an Expert by Experience."
2014-11-11 Snippet(s)
Positive
"The nurse we spoke with said they were satisfied with this arrangement and that if any training needs were identified they were confident they would be provided for."
Positive
"We spoke with two of the GPs the practice manager a nurse a health care assistant and reception and administration staff."
Positive
"This included the lead nurse being designated to maintain stocks and audit emergency medicines and vaccines stored at the practice."
Positive
"The lead nurse was responsible for ensuring that the equipment and emergency medicines were safe and in date."
Positive
"There were also separate practice nurse meetings for nursing staff to catch up share information and feedback."
Neutral
"Cleanliness and infection control The practice had a lead GP and lead nurse for infection control."
Neutral
"Clinical governance meetings were held monthly and were attended by GPs the lead nurse and the practice manager."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Positive
"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-01-28 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework system QOF."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2014-11-11 Snippet(s)
Positive
"Management monitoring and improving outcomes for people Staff said that the various practice meetings they attended were useful and informative."
Positive
"This indicated that there was a cycle of monitoring improvement and review of infection control practice."
Positive
"There was an effective system in place for monitoring staff performance."
Positive
"Patients we spoke with confirmed that they had been offered checks such as regular blood pressure monitoring where appropriate."
Positive
"We were provided with evidence that people with conditions including hypertension high blood pressure and rheumatoid arthritis had been regularly reviewed and had been invited for monitoring tests."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"We carried out an analysis of data from our intelligence monitoring system."
Neutral
"GPs said that patients were given information about the purpose of their medicines potential side effects and any necessary monitoring such as regular blood tests."
Neutral
"Records showed that as a result of the last audit additional monitoring of acquired infection rates after minor procedures was currently being undertaken."
Neutral
"They said that GPs were effective at monitoring and identifying problems with their existing condition."
Latest Snippet(s)
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Latest Snippet(s)
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Neutral
"Background to Dr s Tresidder Greenwell and Ridge trading as Southover Medical Practice This report relates to the regulatory activities being carried out at Dr s Tresidder Greenwell and Ridge trading as Southover Medical Practice which is situated in the coastal town of Torquay."
2014-11-11 Snippet(s)
Neutral
"This is the first inspection of the regulated activities carried out at this practice."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Latest Snippet(s)
Neutral
"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Positive
"The benefit to the patient was that there was a regular system of medicine audits and appropriate actions taken and the GPs had face to face access with a trained pharmacist for the latest information on the most appropriate medicines for a wide range of conditions."
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
2016-01-28 Snippet(s)
Neutral
"The practice carried out regular medicine audits."
2014-11-11 Snippet(s)
Positive
"Effective systems were in place to highlight when medicine reviews were necessary and to ensure that changes to prescriptions after hospital visits or consultations were identified and acted upon."
Positive
"We saw a complete cycle of audit in respect of medicine prescribing."
2016-01-28 Snippet(s)
Neutral
"If a patient was a wheelchair user staff told us they would be seen in a treatment room on the ground floor."
2014-11-11 Snippet(s)
Positive
"The practice was accessible to wheelchair users however some consulting rooms were on the first floor."
2016-01-28 Snippet(s)
Neutral
"Evidence reviewed showed that: • The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as fire safety health and safety and confidentiality."
2014-11-11 Snippet(s)
Positive
"Monitoring safety and responding to risk The practice completed risk assessments to ensure the health and safety of patients visitors and staff."
Positive
"Risk assessments had been completed for health and safety relating to the building."
2016-01-28 Snippet(s)
Neutral
"• Home visits were available for elderly patients."
2014-11-11 Snippet(s)
Positive
"These included monthly clinical governance meetings business meetings and palliative care meetings."
2014-11-11 Snippet(s)
Positive
"The practice manager and partners told us that installation of a lift had been considered but there were no plans to pursue this at present."
Neutral
"The practice did not have a lift or stair lift."
2014-11-11 Snippet(s)
Positive
"Minutes of recent clinical governance meetings showed that GPs at the practice had regularly discussed NICE guidance including recent guidance about treating feverish children."
Positive
"These included monthly clinical governance meetings business meetings and palliative care meetings."
Neutral
"We were told that learning from those incidents was discussed at monthly clinical governance meetings."
Neutral
"However we found that the minutes of clinical governance meetings did not always include the detail of those discussions."
Neutral
"This was a safety alert about new medicines guidelines and had been discussed at a clinical governance meeting."
Neutral
"Minutes of the clinical governance meeting showed that the guidelines had been discussed and acted upon."
2014-11-11 Snippet(s)
Neutral
"The Practice has a system in place for completing clinical audit cycles."
2014-11-11 Snippet(s)
Neutral
"The practice used contract cleaners and we saw the cleaning schedule for the practice."
Neutral
"Records confirmed that the practice manager liaised with the contracted company and visibly checked the standard of cleaning each week."