What is the Quality of Care at Church Street Practice

Positive

"This clinic helped manage patients with complex care needs including dementia frailty or multiple long term conditions."

Positive

"The templates were devised with an ability to add further templates for specific conditions which included frailty scoring and dementia screening."

Positive

"• Practice staff delivered training to care home staff in dementia frailty and delirium."

Positive

"• Practice nurses provided dementia frailty and delirium training for staff at local care homes."

Positive

"Patients and carers were invited to attend an annual review with a practice nurse who was experienced in learning disability and mental health assessments."

Positive

"• There were longer appointments available for patients with a learning disability and patients who were carers."

Positive

"The practice had funded and supported staff to complete training including sexual health asthma triage leadership and management and prescribing training."

Positive

"• Nursing staff had lead roles in chronic disease management and ran the following clinics: diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"• The practice had funded and supported staff to complete training including sexual health asthma triage and prescribing training."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"COPD is the name for a collection of lung diseases including chronic bronchitis and emphysema."

Positive

"• Nursing staff had lead roles in chronic disease management and ran the following clinics: diabetes asthma and chronic obstructive pulmonary disease COPD."

Neutral

"Meetings included educational talks on topics such as hypertension and COPD and also social events such as pantomime excursions."

Positive

"• The practice offered proactive personalised care to meet the needs of the older patients in its population and had a range of enhanced services for example in influenza pneumococcal and shingles immunisations."

Positive

"Patients and carers were invited to attend an annual review with a practice nurse who was experienced in learning disability and mental health assessments."

Positive

"• There were longer appointments available for patients with a learning disability and patients who were carers."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Patients and carers were invited to attend an annual review with a practice nurse who was experienced in learning disability and mental health assessments."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• People experiencing poor mental health including people with dementia."

Neutral

"The practice hosted a weekly clinic led by a mental health gateway worker."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"For example a patient was offered a vaccine and the benefits of the vaccine were explained the patient advised that they had not received this vaccine before and consented to treatment."

Neutral

"Once the vaccine had been administered the nurse noted from the patient’s notes that it had previously been."