Types of Facilities

Nurse

Latest Snippet(s)

Positive

"The partners are assisted by a clinical team consisting of an advanced nurse practitioner four practice nurses one healthcare assistant and a phlebotomist."

2016-04-11 Snippet(s)

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"Patients were reviewed in nurse led chronic disease management clinics and written management plans had been developed for patients with chronic obstructive pulmonary disease COPD asthma and diabetes."

Positive

"The patient triage protocol stated that patients with long term conditions should be offered same day appointments with a GP or the advanced nurse practitioner."

Positive

"The partners are assisted by a clinical team consisting of an advanced nurse practitioner four practice nurses one healthcare assistant and a phlebotomist."

Neutral

"Curtains were provided in GP’s consulting rooms and in nurse treatment rooms."

Neutral

"Patients who requested an urgent appointment received a same day telephone call from the advanced nurse practitioner or a GP."

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2016-04-11 Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Cleaning Service

Latest Snippet(s)

Neutral

"There were spill kits and cleaning schedules in place."

Receptionist

Lift

2016-04-11 Snippet(s)

Positive

"A number of treatment rooms were upstairs but there was no lift in the building."

Infection Prevention and Control

2016-04-11 Snippet(s)

Positive

"It covered such topics as safeguarding infection prevention and control confidentiality and health and safety."

Medicines

2016-04-11 Snippet(s)

Positive

"Clinical exception rates allow practices not to be penalised where for example patients do not attend for a review or where a medicine cannot be prescribed due to side effects."