What is the Quality of Care at The Hollies Medical Practice

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice held a register of patients with a learning disability and had developed individual care plans for each patient."

Neutral

"We discussed the high clinical exception rates and reviewed two indicators asthma and mental health where the exception rates were significantly above national and CCG averages."

Neutral

"We found that the nursing staff had the knowledge skills and competency to respond to the needs of patients with long term conditions such as diabetes and asthma."

Neutral

"For example the practice healthcare assistant had been supported to complete training in administering flu pneumococcal and shingles vaccinations."

Neutral

"The practice held a register of patients with a learning disability and had developed individual care plans for each patient."

Positive

"Vaccination rates for uptake of the seasonal flu vaccination were higher than average."

Neutral

"For example the practice healthcare assistant had been supported to complete training in administering flu pneumococcal and shingles vaccinations."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"Patients who presented with an acute mental health crisis were offered same day appointments."

Positive

"People experiencing poor mental health were offered an annual physical health check."

Neutral

"The practice added patients to the mental health register after a single simple paranoid episode and monitored them annually."

Neutral

"We discussed the high clinical exception rates and reviewed two indicators asthma and mental health where the exception rates were significantly above national and CCG averages."

Neutral

"• Patients were added to the mental health register after a simple single simple paranoid episode and monitored annually."

Neutral

"The practice regularly worked with multidisciplinary teams in the case management of patients with mental health needs."