What is the Quality of Facilities at Crown Medical Practice

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The practice nurse managed the care of patients with long term conditions such as diabetes heart disease and asthma with support from the GPs."

Positive

"Written management plans were reviewed by the GPs and nurse and any amendments actioned by the care coordinator."

Neutral

"In addition there is a practice nurse and a healthcare assistant HCA."

Neutral

"The practice nurse was the designated clinical lead for infection control."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"There was a system in place for reporting recording monitoring and reviewing significant events."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"The practice held multidisciplinary team meetings every month to discuss the needs of complex patients for example those with end of life care needs."

Positive

"A health and safety audit was seen but outstanding actions had not been completed."

Positive

"The practice told us that health and safety issues were discussed in practice meetings but no written risk assessment had been completed by the practice."

Neutral

"All staff had received infection prevention and control training."

Positive

"The landlord of the building was responsible for cleaning all areas."

Positive

"Regular medicine audits were carried out to ensure the practice was prescribing in line with best practice guidelines."

Positive

"We looked at two medicine audits with regard to the prescribing of certain types of medication."