What is the Quality of Facilities at Mulgrave Road Surgery

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice ran nurse led clinics for patients with asthma chronic obstructive pulmonary disease diabetes and chronic heart disease."

Neutral

"The practice has access to four doctors’ consultation rooms one nurse and one healthcare assistant consultation room on the ground floor and two doctors’ consultation rooms on the first floor."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"There was evidence that benchmarking information was used routinely when monitoring practice performance."

Positive

"The practice is registered as a partnership with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening procedures treatment of disease disorder or injury and family planning."

Positive

"Patient facilities are wheelchair accessible on the ground floor."

Positive

"The practice was also part of the project team developing an end of life care EOLC pathway with nurses supporting the care homes delivering high standard of EOLC in the care home setting."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"• The practice had not undertaken a health and safety risk assessment of the premises; however the practice held a risk register and monitored risks for both staff and patients."

Positive

"It covered topics such as safeguarding fire safety health and safety confidentiality and basic life support."

Positive

"The day following the inspection the practice sent us their building maintenance policy and health and safety risk assessment."