What is the Quality of Facilities at Siam Surgery

Positive

"We saw one area of outstanding practice: • The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"Outstanding practice The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"• The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"• The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice undertook their own patient survey which concentrated on having confidence and trust in the GP and nurse and obtaining an appointment as these were the Are services wellled?"

Positive

"They had agreed to support all of the practice nurses to attend the GP practice nurse conference."

Positive

"The practice nurse also contacted patients with respiratory needs following an unplanned admission to offer support and advice."

Positive

"Patients with respiratory needs were also contacted by the practice nurse following an unplanned hospital admission to provide support."

Positive

"The practice had seen significant changes in the past two years with the retirement of the senior GP and senior practice nurse two new GP partners joining the practice and the move to a new health centre."

Neutral

"They held clinics three times and week a joint clinic with the specialist respiratory nurse every month and offered telephone advice."

Neutral

"The team included a GP specialist adviser and a nurse specialist adviser."

Neutral

"• There are five GP Partners at the practice two female and three male four practice nurses including one nurse prescriber."

Neutral

"There was a lead GP and a deputy lead nurse for safeguarding."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"• Parent and child parking was available at the practice."

Neutral

"This included patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet exercise smoking and alcohol."

Positive

"The practice was not routinely reviewing patients on warfarin although they had recently identified the need to do this from a clinical audit one of Are services safe?"

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Neutral

"There was a health and safety policy available and a number of health and safety risk assessments had been undertaken."

Neutral

"This covered areas such as safeguarding infection control fire safety dealing with emergencies health and safety and confidentiality."