What is the Quality of Care at Siam Surgery

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Nationally reported data showed that outcomes for patients for conditions commonly found in older people including rheumatoid arthritis dementia and heart failure were above the local and national averages."

Positive

"• The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"• Nationally reported data showed that outcomes for patients for conditions commonly found in older people including rheumatoid arthritis dementia and heart failure were above the local and national averages."

Positive

"We saw one area of outstanding practice: • The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"Outstanding practice The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"• The practice nurse contacted every patient who had been diagnosed with cancer to provide support and advice on local support services and benefits."

Positive

"Patients who were newly diagnosed with cancer were contacted by one of the practice nurses who offered support and advice on local services and benefits."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"We found examples for this in relation to diabetes and mental health."

Positive

"• The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"The practice worked closely with a learning disability nurse and annual health assessments for people with a learning disability were undertaken by the practice nurse and the GP."

Positive

"Saturday morning appointments were available at the practice when flu clinics were being held."

Neutral

"The practice offered referral to Suffolk Family Carers who also attended the practice during carer’s week at flu clinics and held a support group at the health centre."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"• Nationally reported data showed that outcomes for patients for conditions commonly found in older people including rheumatoid arthritis dementia and heart failure were above the local and national averages."