What is the Quality of Facilities at York House Medical Centre

Positive

"• The GPs at the practice had specialist interest in ophthalmology eye care dermatology skin care gynaecology women’s health and palliative care end of life care."

Positive

"The practice had a register of patients who were receiving palliative care and a monthly multidisciplinary palliative care team meeting was held at the practice."

Positive

"At this meeting the practice reviewed patients who were on the palliative care register."

Positive

"Our discussions with the GPs and nurse demonstrated that they completed thorough assessments of patients’ needs in line with NICE guidelines and these were reviewed when considered appropriate."

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"Another change made by a practice nurse following being given responsibility for the flu campaign was to get the GPs at the practice involved in flu clinics so that more patients could receive the vaccination."

Positive

"For example the practice nurse recently attended a course about the child nasal flu vaccine."

Positive

"The practice nurse attended training to understand any individual needs and to encourage up take of child immunisations."

Neutral

"There was a community psychiatric nurse attached to the practice."

Neutral

"Following this the practice nurse cascaded the information to the whole practice at a team meeting."

Neutral

"• There was a community psychiatric nurse attached to the practice."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"• There were procedures in place for monitoring and managing risk to patients and staff safety."

Positive

"• The practice had a policy and procedures for the safe management of medicines and monitoring the use of blank prescriptions which were stored securely."

Positive

"• The practice offered a sharedcare drug monitoring service for the medicines used for patients with rheumatoid arthritis a disease causing inflammation of the joints."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"There are designated disabled parking spaces on the road outside the building."

Neutral

"• Ramps were available for wheelchair users and for people with pushchairs."

Positive

"The clinical leads at the practice met regularly to discuss diabetes respiratory care admissions avoidance and anticoagulation patients who were on blood thinning medicine."

Positive

"The clinical leads at the practice met regularly to discuss diabetes respiratory care admissions avoidance and anticoagulation patients who were on blood thinning tablets."

Positive

"• The GPs at the practice had specialist interest in ophthalmology eye care dermatology skin care gynaecology women’s health and palliative care end of life care."

Neutral

"There had been one clinical audit completed in the last two years; the second audit had not yet been reaudited."

Neutral

"For example examination lights had previously not been included in the cleaning schedule but this changed following the audit and wipes were made available to all of the GPs and nurses."