Types of Care

Dementia

2016-11-28 Snippet(s)

Neutral

"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."

Mental Health

2017-09-27 Snippet(s)

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • older people • people with longterm conditions • families children and young people • working age people including those recently retired and students • people whose circumstances may make them vulnerable • people experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• Performance for mental health related indicators were comparable to local and national averages."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"Performance for mental health related indicators were comparable to the CCG and national averages."

2016-11-28 Snippet(s)

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Performance for mental health related indicators were slightly higher than the CCG and national averages."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"Performance for mental health related indicators were slightly higher than the CCG and national averages."

Learning disabilities

2017-09-27 Snippet(s)

Positive

"• The practice offered longer appointments for patients with a learning disability which could be made at the start or end of a session to provide a calmer environment to patients who may get distressed."

Positive

"All patients with a learning disability were offered an annual health check."

Positive

"We looked at the records of three patients with a learning disability and found that an annual review had not been completed."

Positive

"• There were longer appointments available for patients with complex needs including for example people with a learning disability and people who had drug and alcohol dependency."

2016-11-28 Snippet(s)

Positive

"• The practice offered longer appointments for patients with a learning disability which could be made at the start or end of a session to provide a calmer environment to patients who may get distressed."

Positive

"All patients with a learning disability were offered an annual health check."

Positive

"All patients with a learning disability were offered an annual health assessment."

Positive

"• There were longer appointments available for patients with complex needs including for example people with a learning disability and people who had drug and alcohol dependency."

Asthma

2017-09-27 Snippet(s)

Positive

"• The practice was taking action to improve the outcomes for patients with asthma diabetes and chronic obstructive pulmonary disease COPD."

Positive

"For example for those reviewing patients with longterm conditions such as asthma and chronic obstructive airways disease COPD."

Positive

"• The practice worked with their patients to develop selfmanagement plans for diabetes asthma and chronic obstructive pulmonary disease COPD."

2016-11-28 Snippet(s)

Positive

"• The practice worked with their patients to develop selfmanagement plans for diabetes asthma and chronic obstructive pulmonary disease COPD."

Cancer

2017-09-27 Snippet(s)

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Diabetes

2017-09-27 Snippet(s)

Positive

"• The practice was taking action to improve the outcomes for patients with asthma diabetes and chronic obstructive pulmonary disease COPD."

Positive

"• The practice worked with their patients to develop selfmanagement plans for diabetes asthma and chronic obstructive pulmonary disease COPD."

2016-11-28 Snippet(s)

Positive

"• The practice worked with their patients to develop selfmanagement plans for diabetes asthma and chronic obstructive pulmonary disease COPD."

Neutral

"Performance was comparable with the local and national average in all of the diabetes related indicators."

Hypertension

Disability

2017-09-27 Snippet(s)

Positive

"• The practice offered longer appointments for patients with a learning disability which could be made at the start or end of a session to provide a calmer environment to patients who may get distressed."

Positive

"All patients with a learning disability were offered an annual health check."

Positive

"We looked at the records of three patients with a learning disability and found that an annual review had not been completed."

Positive

"• There were longer appointments available for patients with complex needs including for example people with a learning disability and people who had drug and alcohol dependency."

2016-11-28 Snippet(s)

Positive

"• The practice offered longer appointments for patients with a learning disability which could be made at the start or end of a session to provide a calmer environment to patients who may get distressed."

Positive

"All patients with a learning disability were offered an annual health check."

Positive

"All patients with a learning disability were offered an annual health assessment."

Positive

"• There were longer appointments available for patients with complex needs including for example people with a learning disability and people who had drug and alcohol dependency."

Flu

2017-09-27 Snippet(s)

Positive

"• Patients were invited to attend the surgery for vaccines to prevent illnesses such as the flu and shingles."

Positive

"• Immunisations for seasonal flu and other conditions were provided to those in certain age groups and patients at increased risk due to medical conditions."

2016-11-28 Snippet(s)

Positive

"• Patients were invited to attend the surgery for vaccines to prevent illnesses such as the flu and shingles."

Positive

"• Immunisations for seasonal flu and other conditions were provided to those in certain age groups and patients at increased risk due to medical conditions."

Blood Pressure

Bipolar

Schizophrenia

Antibiotic

2016-11-28 Snippet(s)

Neutral

"For example the practice had undertaken an audit of their antibiotic prescribing."

Neutral

"The practice had discussed how to lessen the amount of antibiotic prescribing and implemented the learning."

Neutral

"A second cycle audit showed a reduction in antibiotic prescribing."