What is the Quality of Care at Woodbridge Practice

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"They had a range of enhanced services for example in dementia and end of life care."

Positive

"The practice also regularly reviewed the needs of dementia patients living in care homes."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"Staff had received training on how to care for people with mental health needs and dementia."

Neutral

"The practice has a recall system in place for mental health reviews and physical health checks for those patients on the mental health register."

Neutral

"Patients experiencing poor mental health could access support services within the practice as well as other voluntary organisations."

Positive

"The practice did not have any information available in respect of identifying sepsis immediate action was taken to address this with relevant flowcharts being downloaded and made available within the practice."

Positive

"Annual health checks for patients with a learning disability were offered."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and they were offered an annual physical health check."

Positive

"They recognised those with a learning disability students carers and the older population."

Positive

"A wide range of services are available at the practice and these include: family planning minor surgery vaccinations and immunisations cervical smears and chronic disease management such as asthma chronic obstructive pulmonary disease COPD diabetes and heart disease."

Positive

"The practice met all the minimum standards for QOF in diabetes asthma and chronic obstructive pulmonary disease lung disease."

Positive

"The GPs told us they led in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Positive

"Those with extended roles such as management of diabetes and respiratory diseases were also able to demonstrate they had appropriate training to fulfil these roles."

Neutral

"They also ensured all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being used."

Positive

"Annual health checks for patients with a learning disability were offered."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and they were offered an annual physical health check."

Positive

"They recognised those with a learning disability students carers and the older population."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."

Positive

"A wide range of services are available at the practice and these include: family planning minor surgery vaccinations and immunisations cervical smears and chronic disease management such as asthma chronic obstructive pulmonary disease COPD diabetes and heart disease."

Positive

"The practice met all the minimum standards for QOF in diabetes asthma and chronic obstructive pulmonary disease lung disease."

Positive

"The GPs told us they led in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Neutral

"Examples of clinical audits were gout antibiotic prescribing and atrial fibrillation."

Positive

"The practice was actively encouraging patients to be involved in shaping the service delivered at the practice."

Positive

"Examples included reporting a broken lock on a door and malfunction of the fridge used to store medicines which resulted in loss of stock."

Positive

"It was unclear if the HCA had had their competency assessed for administering flu vaccines or medicines."

Positive

"We saw that the HCA undertook the administration of medicines and flu vaccines."

Neutral

"The practice offered a full range of immunisations including children travel vaccines and flu vaccinations in line with Are services effective?"