Latest Snippet(s)
Positive
"There were limited systems or processes that enabled the registered person to assess monitor and improve the quality and safety of the services being provided."
Positive
"In particular: • Systems and processes to identify where quality andor safety are being compromised and to respond and mitigate risks where appropriate and without delay."
2021-08-02 Snippet(s)
Positive
"How the regulation was not being met: There were inadequate systems or processes that enabled the registered person to assess monitor and mitigate the risks relating to the health safety and welfare of service users and others who may be at risk."
Positive
"There were limited systems or processes that enabled the registered person to assess monitor and improve the quality and safety of the services being provided."
Positive
"For example actions identified from externally contracted fire Legionella and health and safety risk assessments had not been progressed."
Latest Snippet(s)
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
2021-08-02 Snippet(s)
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
2021-08-02 Snippet(s)
Positive
"• Staff mostly dealt with patients with kindness and respect and involved them in decisions about their care."
2019-02-13 Snippet(s)
Positive
"• Patients received effective care and treatment that met their needs and patients we spoke with told us they were treated with kindness and compassion."
Latest Snippet(s)
Positive
"The provider must: • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
Positive
"In particular staffing within the dispensaries • Clinical leadership and governance of the dispensary was not effective."
2021-08-02 Snippet(s)
Positive
"• Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
Positive
"In particular: • There was a lack of oversight in the clinical leadership and governance systems required in relation to staff training appraisal and mentoring arrangements for new staff or those assigned new responsibilities."
Latest Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"Our findings We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
2021-08-02 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"Our findings We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
2019-09-11 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
2019-02-13 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services • information from the provider patients the public and other organisations and • patient interviews with Healthwatch."