What is the Quality of Care at Bowery Medical Centre

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia and a member of staff had been designated as a ‘Dementia Champion’."

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

Positive

"• There was a dedicated important patient register for patients with childhood asthma so that this could be regularly reviewed and updated allowing patients to be closely monitored."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"For example there was a Bereavement Champion a Patient Liaison Officer; and a Cancer Care Champion who telephoned all newly diagnosed cancer patients to ensure they were receiving appointments and the relevant support required."

Positive

"• There was a named member of staff who was the ‘Cancer Care Champion’ who telephoned all newly diagnosed cancer patients to ensure they were receiving the support required."

Positive

"Patients were contacted within the first two to three weeks of diagnosis by the practice’s cancer care Are services responsive to people’s needs?"

Positive

"• The practice had a review process for all new cancer patients."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"The practice had reviewed its antibiotic prescribing and had taken action to support good antimicrobial stewardship in line with local and national guidance."

Positive

"For example online booking of appointments late evening or Saturday morning flu vaccination clinics."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental illness and personality disorder by providing access to health checks interventions for physical activity obesity diabetes heart disease cancer and access to ‘stop smoking’ services."

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia and a member of staff had been designated as a ‘Dementia Champion’."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."