What is the Quality of Facilities at Albion Street Clinic

Positive

"All medicines in the safe were recorded in a register; any medicines issued were recorded alongside the name of the patient the medicines were to be issued to for example a patient receiving palliative or end of life care at home."

Neutral

"For example those receiving palliative care or vulnerable patients who had recently been discharged from hospital."

Positive

"The service had recently recruited an advanced nurse practitioner for ad hoc cover in peak periods."

Neutral

"Patients are seen by a GP or nurse practitioner in one of the two fully equipped treatment rooms."

Neutral

"We could see that where the infection control nurse had identified any areas that needed further attention this had been actioned quickly."

Neutral

"The nursing registration and qualifications of this nurse had been checked and recorded."

Neutral

"When patients were seen by a nurse or GP in the clinic their needs would be assessed."

Positive

"The service demonstrated that it had a good track record in monitoring safety of staff and patients Arrangements to deal with emergencies and major incidents Are services safe?"

Positive

"Learning and improvement from safety incidents The clinic had a system in place for reporting recording and monitoring significant events."

Positive

"Monitoring safety and responding to risk The service demonstrated that it responded well to emerging risks and through monitoring of appointments at the clinic and home visits required it was able to plan for delivery of services in peak times of need for example in winter periods."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"The clinic has some parking available for patients."

Positive

"A pilot scheme with the North West Ambulance service where GPs from the Acute Visiting Service provided by the clinic worked with paramedics to stabilise and treat older patients at home reducing the need to transport and admit older patients to hospital."

Positive

"Staff told us any patients with restricted mobility or wheelchair users would be helped to open the door by staff on duty in the reception area."

Positive

"For example where people had expressed a wish not to be admitted to hospital for end of life care this had been shared in the care plan and followed by visiting GPs."

Positive

"All medicines in the safe were recorded in a register; any medicines issued were recorded alongside the name of the patient the medicines were to be issued to for example a patient receiving palliative or end of life care at home."

Positive

"We saw that all necessary checks were in place to ensure the health and safety of staff and patients who used the building."

Positive

"The service had a health and safety policy."

Positive

"Cleanliness and infection control A building control manager was responsible for the cleaning of the clinic premises."