What is the Quality of Care at Albion Street Clinic

Neutral

"Checks were made that GPs were following set policies for example in relation to antibiotic prescribing."

Positive

"Certificates were held on file for calibration of any medical equipment such as blood pressure cuffs."

Positive

"In one instance a call handler had been able to communicate with a patient experiencing a mental health crisis in a way that deescalated the level of potential harm whilst passing details to on call GPs to attend to them urgently."

Positive

"The GP told us they were aware of referral pathways for mental health patients in the out of hours period and how to contact mental health crisis teams."

Positive

"One of the on call GPs we spoke with told us they had seen an increasing number of calls for out of hours mental health care."