What is the Quality of Care at Verulam Medical Group

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• There were longer appointments available for patients with a learning disability and others with complex needs."

Positive

"For example for those reviewing patients with longterm conditions such as diabetes asthma smoking cessation and COPD chronic obstructive pulmonary disease."

Neutral

"For example there was a nominated GP lead for safeguarding asthma and COPD."

Positive

"• The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example for those reviewing patients with longterm conditions such as diabetes asthma smoking cessation and COPD chronic obstructive pulmonary disease."

Neutral

"• Performance for diabetes related indicators was comparable to the CCG and national average."

Positive

"• The practice assessed needs and delivered care in line with relevant and current evidence based guidance and standards For example we saw that the practice used the NICE pathway for the management of hypertension which was referenced in the patient’s records."

Positive

"For example we saw that the practice used the NICE pathway for the management of hypertension which was referenced in individual patient records."

Neutral

"• The Practice offered influenza pneumococcal and shingles vaccinations to eligible patients through a call and recall system."

Neutral

"• For patients with long term conditions the practice offered influenza pneumococcal and shingles vaccinations to eligible patients through a call and recall system."

Positive

"• There were longer appointments available for patients with a learning disability and others with complex needs."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations including to the local Improving Access to Psychological Therapies IAPT services and to the counselling services available through the Wellbeing Team provided by the local mental health trust."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"For example: • Patients receiving end of life care carers and those at risk of developing a longterm condition those patients with mental health problems and patients with learning difficulties."

Positive

"• The practice had told patients experiencing poor mental health about how to access support groups and voluntary organisations including to the local Improving Access to Psychological Therapies IAPT services and to the counselling services available through the Wellbeing Team."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice offered annual reviews to all patients on the mental health register which included physical checks."

Neutral

"• Performance for mental health related indicators was comparable to the national average."