What is the Quality of Facilities at Sunnyside Medical Centre

Positive

"The practice arranged this and made referrals to the palliative care team in the area."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice had a system for production of Patient Specific Directions to enable health care assistants to administer vaccines after specific training when a doctor or nurse were on the premises."

Positive

"• The practice ran a daily urgent care clinic staffed by a GP a practice nurse and a healthcare assistant for on the day needs."

Positive

"The urgent care team consists of a GP a practice nurse and a healthcare assistant."

Positive

"The urgent care team consisted of a GP a practice nurse and a healthcare assistant."

Positive

"The practice nurse told us that they would ensure that appraisal and revalidation dates would be aligned to enable nurses to revalidate."

Neutral

"A practice nurse was involved in revalidation for nurses in the CCG area and would be taking the role of confirmer for the CCG as well as the practice."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"We saw that there were not records for blood pressure monitoring of patients with diabetes."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"• The practice assisted with booking transport for hospital appointments."

Neutral

"• These included patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and support for drug or alcohol misuse."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."