What is the Quality of Care at The Practice Northumberland Avenue

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"The practice had reviewed case notes for patients with diabetes to ensure they were receiving appropriate treatment and regular review."

Positive

"For example; administration of vaccines cervical cytology monitoring for asthma diabetes heart disease strokes and blood pressure checks."

Positive

"The nurses at the practice ran a variety of clinics that included; asthma respiratory disease management clinics diabetes management family planningcontraception hypertension management."

Neutral

"For example the practice had achieved above the local average for the percentage of patients with diabetes who had received an annual medication review."

Neutral

"They also checked that all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being used."

Positive

"The nurses at the practice ran a variety of clinics that included; asthma respiratory disease management clinics diabetes management family planningcontraception hypertension management."

Positive

"In addition we found the practice monitored the mental health needs of patients to ensure they could access services and were supported throughout their care."

Positive

"The practice manager told us that staff members understood those patients whose circumstances may make them vulnerable and those living with poor mental health may need to be responded to appropriately to ensure they did not feel discriminated."

Positive

"Patients with mental health needs within the practice population including those within hard to reach groups were monitored kept informed of service provision and time appropriate appointments were available for those that needed them."

Positive

"It was also good for providing services for older people people with longterm conditions families children and young people working age people including those recently retired and students people whose circumstances may make them vulnerable and people experiencing poor mental health including people with dementia."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and offered them an annual physical health check."

Positive

"In addition the practice had met all the minimum standards for QOF in coronary heart disease asthma and chronic obstructive pulmonary disease lung disease."

Positive

"For example; administration of vaccines cervical cytology monitoring for asthma diabetes heart disease strokes and blood pressure checks."

Positive

"The nurses at the practice ran a variety of clinics that included; asthma respiratory disease management clinics diabetes management family planningcontraception hypertension management."

Positive

"In addition the practice had met all the minimum standards for QOF in coronary heart disease asthma and chronic obstructive pulmonary disease lung disease."

Positive

"They had also encouraged the uptake for the shingles vaccination."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and offered them an annual physical health check."

Positive

"The practice offered a full range of immunisations for children travel vaccines and flu vaccinations in line with current national guidance."

Positive

"For example; administration of vaccines cervical cytology monitoring for asthma diabetes heart disease strokes and blood pressure checks."

Positive

"We saw evidence of calibration of relevant equipment; for example weighing scales and the blood pressure monitoring machines."