What is the Quality of Care at The Southall Medical Centre

Positive

"We found that care for longterm conditions such as diabetes was being managed effectively in the community and care was provided in partnership with other specialist and community services."

Positive

"The practice discussed the results of the audit and good practice in relation to prescribing for diabetes at the clinical team meeting."

Positive

"The practice coordinated diabetes care with community and specialist services for example a community foot clinic."

Positive

"The practice website also provided patients with comprehensive information about diabetes which included videos produced by Diabetes UK."

Positive

"The practice provided specific clinics for patients with diabetes asthma hypertension and chronic obstructive pulmonary disease COPD."

Positive

"The practice had also recently completed a review of the disease registers to ensure that the number of patients registered with the practice with longterm conditions such as diabetes and coronary heart disease was accurate."

Neutral

"The prevalence of diabetes is particularly high locally."

Neutral

"There was a high prevalence of diabetes in the local population."

Neutral

"The practice ran diabetes clinics which were run by the lead GP and the practice nurse."

Positive

"The practice provided specific clinics for patients with diabetes asthma hypertension and chronic obstructive pulmonary disease COPD."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health."

Neutral

"The practice was signed up to the dementia direct enhanced service DES to provide an annual health check for people with dementia."

Positive

"The practice provided specific clinics for patients with diabetes asthma hypertension and chronic obstructive pulmonary disease COPD."

Positive

"These included medicines for the treatment of cardiac emergencies asthma attack and anaphylaxis."

Neutral

"The practice nurse and health care assistant ran clinics for specific conditions such as asthma chronic obstructive pulmonary disorder and diabetes."

Positive

"The practice had also recently completed a review of the disease registers to ensure that the number of patients registered with the practice with longterm conditions such as diabetes and coronary heart disease was accurate."

Positive

"The practice offered a full range of immunisations for children travel vaccines and flu vaccinations in line with current national guidance."

Positive

"The health care assistant provided a range of health promotion and prevention services including blood pressure monitoring smoking cessation referrals and healthy lifestyle advice."

Positive

"We saw documentary evidence that relevant equipment such as spirometers and blood pressure monitors were calibrated annually that is checked to ensure that they gave readings that were accurate and reliable."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health."

Positive

"Practice recall systems were in place for mental health reviews and physical health checks for patients with enduring mental health problems."

Positive

"The multidisciplinary group meeting was attended by consultants for the care of the elderly diabetic consultants mental health workers community matrons social worker community psychiatric nurse diabetic nurses and community pharmacists."