What is the Quality of Care at Somerset Family Health Practice

Positive

"• Patients at increased risk of dementia or falls were screened or assessed and referred to the relevant specialist teams."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice screened patients for dementia and had increased its prevalence rate."

Neutral

"Patients with dementia were offered regular reviews at the practice."

Positive

"• The practice offered longer appointments for patients with a learning disability and other complex needs."

Positive

"• There were longer appointments available for patients with a learning disability or other complex needs."

Positive

"• Nursing staff were trained to carry out diabetes asthma and chronic obstructive pulmonary disease COPD reviews."

Positive

"• The practice encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"• The practice should aim to increase the uptake for cancer screening programmes among eligible patients."

Positive

"The practice provided parallel appointments for certain reviews such as diabetes so patients could see the health care assistant nurse and GP as appropriate."

Positive

"• Nursing staff were trained to carry out diabetes asthma and chronic obstructive pulmonary disease COPD reviews."

Positive

"• The practice generally performed well but we noted that exception reporting was high for certain indicators particularly some diabetes indicators and for the cervical screening uptake rate."

Neutral

"• Practice exception reporting rates for some indicators including diabetes and cervical screening were high compared to other practices in the area."

Neutral

"• The prevalence of diabetes locally was high."

Neutral

"The practice referred all newly diagnosed patients with diabetes to a recognised structured education programme."

Neutral

"We noted that antibiotic prescribing levels were comparable to other practices in the CCG."

Positive

"• The practice offered longer appointments for patients with a learning disability and other complex needs."

Positive

"• There were longer appointments available for patients with a learning disability or other complex needs."

Positive

"The practice was successfully supporting a number of patients with enduring mental health problems in primary care as part of a shared care programme in the clinical commissioning group area."

Positive

"• The practice hosted a monthly clinic with a mental health worker for patients who required additional support for example following discharge from acute care."

Positive

"The practice was successfully supporting a number of patients with enduring mental health problems in primary care as part of this programme."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice had a number of these patients from Sri Lanka and assessed their mental health with standardised screening tools translated into Tamil."

Neutral

"• Performance for mental health related indicators was comparable to the national average."

Positive

"• The practice was aware of the raised risk of post traumatic stress disorder PTSD and social isolation in some groups of patients for example asylum seekers."