What is the Quality of Facilities at Wawn Street Surgery

Positive

"• A palliative care register was maintained and the practice offered immunisations for pneumonia and shingles to older people."

Positive

"• Weekly multidisciplinary meetings were held to ensure staff were kept up to date about high risk patients including elderly palliative care patients."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"At the time of the inspection the practice was in the process of recruiting an advanced nurse practitioner and was part of a pilot project to employ a dedicated practice pharmacist."

Positive

"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccinations only if they had received specific training and only when a doctor or nurse was on the premises."

Neutral

"We spoke with and interviewed four GPs a practice nurse the managing partner the deputy practice manager and three staff carrying out reception and administrative duties."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs."

Neutral

"There is onsite parking disabled parking a disabled WC wheelchair and stepfree access."

Neutral

"There is onsite parking disabled parking a disabled WC wheelchair and stepfree access."

Neutral

"Alerts were disseminated by the deputy practice manager to the relevant clinicians and discussed at the clinical governance meetings."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."

Positive

"The practice had recently commissioned a specialist health and safety advisor to support them to develop their health and safety policies and protocols."

Neutral

"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding fire safety health and safety and confidentiality."

Positive

"• Weekly multidisciplinary meetings were held to ensure staff were kept up to date about high risk patients including elderly palliative care patients."