What is the Quality of Facilities at Sancta Maria Medical Centre

Positive

"• The practice’s uptake for breast and bowel cancer screening was in line with the national average."

Neutral

"A longterm locum nurse carries out clinics on Tuesdays."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• Environmental risk assessments had been completed and were effective at monitoring risk."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• A full and diverse range of patients’ staff and external partners’ views and concerns were encouraged heard and acted on to shape services and culture by monitoring patient feedback."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Performance information was combined with the views of patients which were collect during their internal surveys and monitoring online reviews."

Positive

"• Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which considered the needs of different patients including those who may be vulnerable because of their circumstances."

Neutral

"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."

Neutral

"The practice was carrying out some aspects of infection control such as cleaning schedules but had not completed an annual infection control audit."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."