2018-10-18 Snippet(s)
Positive
"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"• Patients who failed to attend mental health and dementia appointments were proactively followed up by a phone call from a GP."
Positive
"When dementia was suspected there was an appropriate referral for diagnosis."
Neutral
"• Levels of clinical staffing were not fully established and patients with long term conditions mental health and dementia were not being provided with regular annual reviews in a timely way."
Latest Snippet(s)
Positive
"The provider should improve how they review and maintain practice held disease registers such as for patients who are homeless and continue with a programme to develop cervical cancer screening uptake."
2019-05-13 Snippet(s)
Positive
"• Review cervical cancer screening uptake."
2018-10-18 Snippet(s)
Positive
"• Review cervical cancer screening uptake."
Positive
"• The practice’s uptake for breast and bowel cancer screening was above the national average."
Latest Snippet(s)
Positive
"• Childhood immunisation uptake rates were above the World Health Organisation WHO targets • Significant improvements had been made in the care and provision for patients with mental health needs."
2019-05-13 Snippet(s)
Positive
"This inspection was carried out to follow up on breaches of regulations and areas identified for improvement where we had rated the key questions of safe effective and well led and the patient population groups of people with longterm conditions and mental health needs as requires improvement."
Positive
"Areas where the provider should continue to develop: • The practice should continue to resolve meeting the needs of the patients with long term conditions and with mental health concerns."
2018-10-18 Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: This population group was rated requires improvement for effective because: • The practices performance on quality indicators for mental health was below local and national averages."
Positive
"Health coaches were based at the practice and liaised with vulnerable patients to provide support and liaison with the primary care team social services and mental health team."
Positive
"• Patients who failed to attend mental health and dementia appointments were proactively followed up by a phone call from a GP."
Neutral
"• Exception rates for long term condition indicators including mental health were below local and national averages."
Neutral
"People experiencing poor mental health including people with dementia: Are services responsive to people’s needs?"
Neutral
"• Levels of clinical staffing were not fully established and patients with long term conditions mental health and dementia were not being provided with regular annual reviews in a timely way."
Neutral
"The provider must monitor and address the gaps in clinical staff available required to maintain meeting the patient’s needs including patients with long term conditions mental health and dementia."
2018-10-18 Snippet(s)
Positive
"• The practice encouraged patients to use the Somerset ‘My diabetes My way’ program an interactive diabetes website to help support people who have diabetes."
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes and the national ‘My diabetes my way’ programme."
Positive
"• The practice was able to demonstrate how it identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."
2018-10-18 Snippet(s)
Positive
"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."
2018-10-18 Snippet(s)
Neutral
"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."