What is the Quality of Care at The Orchard Surgery

Positive

"• Performance for dementia related indicators were better than the CCG and national average."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as inadequate for the care of patients experiencing poor mental health including patients with dementia."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• Systems were in place to follow up patients who had attended accident and emergency when experiencing mental health difficulties."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• People experiencing poor mental health including people with dementia."

Positive

"• Performance for mental health related indicators was better than the CCG and national average."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as inadequate for the care of patients experiencing poor mental health including patients with dementia."

Positive

"Patients with mental health care needs were registered at the practice."

Positive

"The practice worked closely with the local mental health services and child adolescent service and referred patients to these service for advice and counselling support."

Positive

"The practice offered longer appointments for patients who might require them including patients with learning disabilities mental health conditions and multiple longterm conditions."

Neutral

"The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"This included information on cancer diabetes memory loss and sexually transmitted diseases."

Positive

"This included information on cancer diabetes memory loss and sexually transmitted diseases."

Positive

"The GP partners had interests in clinical areas such as diabetes gynaecology minor surgery and psychological medicine."

Positive

"These included asthma diabetes and chronic obstructive airway disease clinics."

Neutral

"These included diabetes and asthma clinics."

Positive

"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."

Positive

"The practice had not undertaken a disability access audit."

Positive

"The practice ran vaccination clinics for flu shingles and pneumonia for older patients."

Positive

"The practice offered a full range of immunisations for children travel vaccines and flu vaccinations in line with current national guidance."

Positive

"The practice ran child immunisation flu and routine vaccination clinics."

Positive

"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."

Positive

"There was a risk that if vaccine cold chain is not maintained appropriately the potency of the vaccine is lost and subsequently the vaccines become ineffectual."

Positive

"These included asthma diabetes and chronic obstructive airway disease clinics."

Neutral

"These included diabetes and asthma clinics."

Positive

"For example patients with epilepsy are provided with coordinated care between the practice and the neurology department in the hospital."

Positive

"The practice ran vaccination clinics for flu shingles and pneumonia for older patients."