Latest Snippet(s)
Positive
"Health promotion can involve a range of activities from encouraging and advertising flu vaccines to promoting the importance of cancer screening."
Positive
"From our desk based inspection we found: Supporting patients to live healthier lives • The practice had reviewed its bowel cancer screening policy to reflect what steps would be taken for patients who did not receive a sample kit or had failed to return their sample to the practice."
Positive
"At this inspection we found that: • The practice had reviewed and updated its bowel cancer screening policy."
Positive
"• The practice had reviewed and updated its breast cancer screening policy."
Positive
"The reminder letter highlighted the importance of bowel cancer screening."
Positive
"• The practice had reviewed its breast cancer screening policy."
Positive
"In addition the practice had produced a breast cancer screening reminder letter."
Positive
"This letter highlighted the importance of breast cancer screening."
2016-03-10 Snippet(s)
Positive
"• The practice’s uptake of the national screening programme for cervical bowel and breast cancer screening were below national average."
Positive
"On the day of inspection the practice was not able to demonstrate how they monitored and encouraged uptake of the national screening programmes for bowel and breast cancer screening."
Latest Snippet(s)
Positive
"Health promotion can involve a range of activities from encouraging and advertising flu vaccines to promoting the importance of cancer screening."
Positive
"• The practice had made changes to their website; this included a link to the NHS choices flu webpage for more information."
Neutral
"• The practice had advised us that they had employed an additional member of staff to help monitor the uptake of flu vaccines within the practice."
2016-03-10 Snippet(s)
Positive
"Areas for improvement Action the service SHOULD take to improve • Review the system and make improvements to promote the benefits of cervical breast and bowel screening and flu vaccination to increase patient uptake."
Latest Snippet(s)
Positive
"In addition the practice did not have a clear action plan for patients experiencing poor mental health issues."
2016-03-10 Snippet(s)
Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia."
Positive
"• Systems were in place to follow up patients who had attended accident and emergency when experiencing mental health difficulties."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."
Positive
"• People experiencing poor mental health including people with dementia."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including patients with dementia."
Neutral
"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations."
2016-03-10 Snippet(s)
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patients experiencing poor mental health including patients with dementia."
Neutral
"• Performance for dementia face to face review was comparable to the CCG and national average."
2016-03-10 Snippet(s)
Positive
"The practice had implemented comprehensive diabetes management plan and was expecting improved patient outcomes by the end of this quarter."
Positive
"• Performance for diabetes related indicators was worse than the CCG and national average."
Neutral
"The practice was aware of their low QOF scores in performance for diabetes related indicators which had impacted on overall QOF score."
2016-03-10 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was lower than the CCG and national average."
2016-03-10 Snippet(s)
Positive
"For example we saw evidence of repeated audit cycle of atrial fibrillation AF patients AF was a heart condition that caused an irregular and often abnormally fast heartbeat that could lead to blood clots stroke heart Are services effective?"
2016-03-10 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was lower than the CCG and national average."