What is the Quality of Care at Skelmersdale Walk in Centre

Neutral

"• Following a discussion with the parent of children with autism who had to wait for a considerable time in the waiting area."

Neutral

"Following those meetings a new SOP was drawn up to better manage patients with autism or other learning disability."

Positive

"Some signs were dementia friendly to assist patients with access to facilities."

Positive

"For example children and patients with a learning disability were given priority."

Positive

"For example those with a learning disability or those who were on a safeguarding register."

Positive

"SOPs and pathways were numerous and included Coronavirus acute asthma use of oxygen anaphylaxis and feverish illness in children."

Positive

"Examples of documented pathways included: gastroenteritis in children head injuries bronchitis anaphylaxis and use of oxygen."

Positive

"For example children and patients with a learning disability were given priority."

Positive

"For example those with a learning disability or those who were on a safeguarding register."

Positive

"There were arrangements and systems in place to support staff to respond to people with specific health care needs such as those who had mental health needs."

Positive

"For example the provider had invested in a urinalysis machine to increase early detection of urinary tract infections so that interventions could begin as soon as possible improving outcomes for patients."

Positive

"The criteria included guidance on sepsis and the symptoms that would prompt an urgent response."