What is the Quality of Facilities at Iwade Health Centre

Positive

"The staff team includes a permanent lead GP and a part time GP an advanced nurse practitioner two nurse prescribers one prescribing pharmacist one nonprescribing pharmacist an acute care practitioner paramedic and a health care assistant."

Positive

"Our judgement of the quality of care at this service is based on a combination of what we found when we carried out the review information from our ongoing monitoring of data about services and information from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"Our judgement of the quality of care at this service is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Records of the monitoring of water from hot and cold outlets did not carry details of the practice."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• There were arrangements for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"This prevented them from continuing to deliver regulated activities at that location."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"• Consider further revision of governance documents to make them clearer for staff to follow in relation to clinical supervision arrangements at Iwade Health Centre and ensure they are in date and ratified."

Positive

"• The provider had made improvements to local clinical leadership including clinical supervision and the Registered Manager was now visible in the practice on a monthly basis."

Neutral

"• Local clinical leadership including onsite clinical supervision was unclear and the Registered Manager was not visible in the practice."

Positive

"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."

Positive

"• The provider had made improvements to local clinical leadership including clinical supervision and the Registered Manager was now visible in the practice on a monthly basis."

Neutral

"• Local clinical leadership including onsite clinical supervision was unclear and the Registered Manager was not visible in the practice."

Positive

"The areas where the provider should make improvements are: • Continue with plans for relevant staff to attend chaperone training fire safety training as well as infection prevention and control training."

Positive

"• Records of action taken to address issues identified by the infection prevention and control audit were incomplete."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."

Positive

"There are parking facilities and the building is accessible for patients with mobility issues and those with babies and young children."

Positive

"• The GP and other clinical staff accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Positive

"• The GP and other clinical staff accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."