Latest Snippet(s)
Positive
"• The practices’ uptake for breast and bowel cancer screening was in line the national average."
Latest Snippet(s)
Positive
"This was provided by a nurse practitioner who visited the practice daily and would visit patients mostly frail and elderly and those in care homes who the practice felt required extra support."
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Positive
"• The advanced nurse practitioner who is the diabetic lead is a representative on the diabetic governance board for the region."
2016-02-25 Snippet(s)
Positive
"Vulnerable patients living in residential units housebound or at high risk of admission were cared for by a GP in conjunction with Advanced Nurse Practitioners and district nurses as a Federation initiative through the CCG to ensure the needs assessment of vulnerable patients remained up to date."
Positive
"The salaried staff team consists of four GPs two advanced nurse practitioners one trainee nurse practitioner three practice nurses and three healthcare assistants."
Neutral
"This benefited people of working age who could access a variety of GP nurse and health promotion services during these times."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Positive
"• The clinical pharmacist was involved in medication reviews and monitoring potential substance misuse."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-02-25 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"These were areas where the practice had identified they wished to improve and were monitoring quarterly patient survey results."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Neutral
"There is car parking in the street at the front and the rear of the premises."
2016-02-25 Snippet(s)
Neutral
"Disabled parking spaces were available in the car park outside."
Latest Snippet(s)
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Latest Snippet(s)
Positive
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Latest Snippet(s)
Positive
"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision Are services effective?"
2016-02-25 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."
Latest Snippet(s)
Positive
"This was provided by a nurse practitioner who visited the practice daily and would visit patients mostly frail and elderly and those in care homes who the practice felt required extra support."
Positive
"• The practice were recognised as ‘champions’ for supporting and developing services for the frail & elderly and their care plan clinical template had been shared and adopted by other practices in the local CCG group."
Latest Snippet(s)
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
2016-02-25 Snippet(s)
Positive
"The practice kept registers of groups who needed extra support such as those receiving palliative care and their carers and patients with mental health issues so extra support could be provided."
Positive
"We saw evidence that multidisciplinary team meetings took place on a regular basis using the Gold Standards Framework where people with long term conditions at risk of admission and requiring palliative care were discussed to ensure their needs assessment and care plans were kept up to date."
Positive
"The practice held palliative care and multidisciplinary meetings regularly to discuss those with chronic conditions or approaching end of life care."
Positive
"Regular multidisciplinary meetings were held to discuss the needs of patients for instance on the unplanned admissions register requiring palliative care or with longterm conditions to ensure their needs assessment remained up to date."
2016-02-25 Snippet(s)
Neutral
"There was a room available where patients could request to speak with a receptionist in private if necessary."
2016-02-25 Snippet(s)
Positive
"A programme of clinical audit was used to identify where patient outcomes could be improved."
Positive
"The practice had identified areas they wished to improve following clinical audit and had implemented changes to facilitate this such as recruiting additional staff to address skills gaps and changing the way long term condition clinics were implemented."
Neutral
"A programme of clinical audit was carried out subjects selected from QOF outcomes from the CCG following an incident or from the GP’s own reflection of practice."
2016-02-25 Snippet(s)
Positive
"There was a health and safety policy and procedures available."
Positive
"• The practice had an induction programme for newly appointed members of staff that covered such topics as health and safety information management and confidentiality."
Neutral
"Management staff demonstrated awareness of potential risks and health and safety assessments which addressed a range of health safety and welfare issues such as recruitment checks for staff."