Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-12-08 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• The practice was proactively monitoring QoF performance and exception reporting and had a plan in place to increase the proportion of patients with dementia receiving an annual review."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-04-26 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."
Neutral
"There were cleaning schedules and monitoring systems in place."
Neutral
"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"• Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
2017-12-08 Snippet(s)
Positive
"During this inspection we saw that the practice had completed basic risk assessments in some areas including general health and safety and fire."
2017-04-26 Snippet(s)
Positive
"• Other risk assessments such as those relating to the control of substances hazardous to health COSHH premises and security and general health and safety were not available to view."
Positive
"The areas where the provider must make improvements are: • Ensure that risk management documentation relating to the building is available on site and that risk assessments are undertaken for all relevant areas including general health and safety and security."
Positive
"Areas for improvement Action the service MUST take to improve • Ensure that risk management documentation relating to the building is available on site and that risk assessments are undertaken for all relevant areas including general health and safety and security."
Positive
"• There was a health and safety policy available."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-04-26 Snippet(s)
Positive
"• The practice identified at an early stage older patients who may need palliative care as they were approaching the end of life."
2017-04-26 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"• The practice offered a minor illness service led by the nurse practitioner."
2017-04-26 Snippet(s)
Positive
"There were early and ongoing conversations with these patients about their end of life care as part of their wider treatment and care planning."
Neutral
"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and general lifestyle issues."
2017-04-26 Snippet(s)
Positive
"There was ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."
2017-04-26 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-04-26 Snippet(s)
Neutral
"There were cleaning schedules and monitoring systems in place."
Neutral
"Staff we spoke with told us there had been some issues with the standards of cleaning within the practice and that these had been brought to the attention of the cleaning contractor."
Neutral
"However staff told us that these issues were ongoing and had resulted in practice staff taking on additional cleaning duties."