What is the Quality of Care at Emmett Carr Surgery

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia We rated the practice as requires improvement for providing safe and wellled services."

Neutral

"• Reception and administrative staff were dementia friends following attendance at dementia awareness training."

Neutral

"The practice encouraged carers to receive vaccination against the flu virus."

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia We rated the practice as requires improvement for providing safe and wellled services."

Positive

"• The practice had limited evidence of engagement with local community mental health teams."

Neutral

"This included information for carers and local services available for patients with mental health issues."

Positive

"• Longer consulting times were available for patients with a learning disability including desensitisation appointments for anxious individuals to familiarise them with the environment and members of the practice team."

Positive

"• The practice were in the process of identifying a lead to work with Cancer Research in an attempt to proactively increase uptake of all national cancer screening programmes."

Neutral

"Breast cancer screening was promoted and rates were slightly higher than local and national averages."

Positive

"• Patients were offered access to communitybased education sessions including programmes for patients with diabetes and for those with breathingrelated problems."

Neutral

"Two of the audits were fullcycle audits including one on patients who had experienced a stroke which reviewed their management prior to the onset of the condition."

Positive

"• Longer consulting times were available for patients with a learning disability including desensitisation appointments for anxious individuals to familiarise them with the environment and members of the practice team."

Positive

"The practice accommodated the needs of patients with a disability including access to the building through automatic doors."