Latest Snippet(s)
Positive
"We saw two area of outstanding practice: A respiratory nurse undertook a local initiative COPD Breathless Manual training and now helps to identify patients that can be offered the manual as part of their treatment plan."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."
Positive
"There is a practice manager and assistant practice manager supported by a team of reception and administration staff one nurse practitioner two practice nurses and two health care assistant."
Positive
"The diabetic specialist practice nurse worked alongside the lead GP and advanced nurse practitioner to help manage patients with diabetes."
Positive
"• The diabetic specialist practice nurse worked alongside the lead GP and advanced nurse practitioner to help manage patients with diabetes."
Positive
"During our visit we: • Spoke with a range of staff two GP’s an advanced nurse practitioner practice nurse health care assistant the assistant practice manager and a number of administration and reception staff and spoke with patients who used the service."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• A respiratory nurse undertook a local initiative COPD Breathless Manual training and now helps to identify patients that can be offered the manual as part of their treatment plan."
Positive
"When a patient commenced on insulin the nurse regularly contacted them over a weekend to ensure they were coping with the change and would if necessary arrange to visit them at home."
Neutral
"In addition appointments were also available with nurse practitioners and practice nurses throughout the week."
Neutral
"We saw that regular diabetes reviews were completed and there was open access to a specialist diabetes nurse at the local hospital."
Neutral
"These included weekly clinical team meetings biweekly nurse team meetings quarterly staff team meetings and monthly partnership meetings."
Latest Snippet(s)
Positive
"An example included a receptionist who was also trained as a health care assistant."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals clinical supervision and facilitation and support for the revalidation of doctors."
Latest Snippet(s)
Positive
"• Staff had clear lead roles in respect of individual areas of health and safety including fire marshal’s."
Positive
"There was a health and safety policy available with a poster in the reception office."
Neutral
"• The practice had an induction programme for newly appointed clinical and nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Neutral
"• The practice had an induction programme for newly appointed clinical and nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."