What is the Quality of Facilities at Church Lane Medical Centre

Positive

"For example patients who required palliative care were discussed in multidisciplinary team meetings and the practice was anticipating training in the very near future in the gold standards framework for palliative care."

Positive

"The practice had a palliative care register and had regular internal as well as multidisciplinary meetings to discuss the care and support needs of patients and their families."

Positive

"Monthly meeting were also attended by health visitors and clinicians to ensure any changes were appropriately communicated for example palliative care."

Positive

"If required palliative care representatives were engaged in detailed discussions regarding ongoing care assessments."

Positive

"The practice held regular palliative care meetings to discuss the needs of complex patients for example those with end of life care needs to which relevant professional were invited and six weekly meetings with the previous Community Matron regarding patients on their case load."

Positive

"We saw that palliative care patients were also discussed at the daily meeting when there were changes to their condition."

Positive

"Performance for national child health cardiovascular disease and cancer screening in the area was all above average for the CCG and a mechanism of following up patients who did not attend was used for these screening programmes."

Neutral

"During our inspection we spoke with a range of staff including GPs a practice nurse nurse practitioners a practice manager and administration and reception staff."

Neutral

"The practice had a named nurse to manage additional visits to patients which focussed on following up and safeguarding people following hospital visits."

Neutral

"For example there was a lead nurse for infection control and the senior partner was the lead for safeguarding."

Positive

"Learning and improvement from safety incidents The practice had a system in place for reporting recording and monitoring significant events."

Positive

"Management monitoring and improving outcomes for people The practice had a system in place for completing clinical audit cycles which was include in an annual audit plan."

Positive

"Staff across the practice had key roles in monitoring and improving outcomes for patients."

Positive

"The nursing team were responsible for monitoring registers for patients with long term conditions and a weekly Nurse led clinic was available for patients for example those with asthma or diabetes."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"The premises were accessible for people with limited mobility such as wheelchair users and all patient areas were clean and wellmaintained."

Positive

"The practice held regular palliative care meetings to discuss the needs of complex patients for example those with end of life care needs to which relevant professional were invited and six weekly meetings with the previous Community Matron regarding patients on their case load."

Positive

"Management monitoring and improving outcomes for people The practice had a system in place for completing clinical audit cycles which was include in an annual audit plan."

Neutral

"The team was making use of clinical audit tools clinical supervision and staff meetings to assess the performance of clinical staff."

Neutral

"The team was making use of clinical audit tools clinical supervision and staff meetings to assess the performance of clinical staff."

Positive

"The practice also had a health and safety policy."

Neutral

"The practice had an infection prevention and control policy IPC."

Neutral

"Vinyl curtains were used in clinical treatment rooms which were labelled with cleaning dates."

Positive

"Medicines management We checked medicines stored in the treatment rooms and medicine refrigerators and found they were stored securely and were only accessible to authorised staff."