What is the Quality of Care at Church Lane Medical Centre

Positive

"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"The practice had engaged with the CCG and had actively participated in dementia screening for patients that were deemed at high risk."

Positive

"It carried out annual health checks for people with a learning disability and longer appointments were offered to them and also for other patients’ who required it."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and they were offered an annual physical health check."

Positive

"The nursing team were responsible for monitoring registers for patients with long term conditions and a weekly Nurse led clinic was available for patients for example those with asthma or diabetes."

Positive

"Performance for national child health cardiovascular disease and cancer screening in the area was all above average for the CCG and a mechanism of following up patients who did not attend was used for these screening programmes."

Neutral

"They also checked that all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being followed."

Positive

"It carried out annual health checks for people with a learning disability and longer appointments were offered to them and also for other patients’ who required it."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice kept a register of all patients with a learning disability and they were offered an annual physical health check."

Positive

"Performance rates we looked at showed that the number of blood pressure sessions had increased and the practice had concluded there was a small increase in patients diagnosed with AF."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"We saw that people with severe mental health problems received an annual physical health check."

Positive

"People experiencing poor mental health had received an annual physical health check."

Positive

"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"Staff had received training on how to care for people with mental health needs and dementia."

Positive

"People experiencing poor mental health in the practice had access to services."

Neutral

"The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"We saw staff had undertaken additional training in mental health and addiction."