What is the Quality of Care at Castle Health Practice

Positive

"• One staff member was a dementia champion and signposted other staff to best resources."

Positive

"• Patients at risk of dementia were identified and offered an assessment."

Positive

"• Patients with dementia who found it difficult to leave their home were offered a review by home visit."

Positive

"• The practice took account of the needs and preferences of patients with lifelimiting conditions including patients with a condition other than cancer and patients living with dementia and long term conditions."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• There were longer appointments available for patients with a learning disability for refugees and those patients with complex pathology who were difficult to reach."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• The practice took account of the needs and preferences of patients with lifelimiting conditions including patients with a condition other than cancer and patients living with dementia and long term conditions."

Neutral

"Exception rates for clinical domains or indicators such as diabetes and mental health were significantly higher than the CCG or national averages."

Positive

"• There were longer appointments available for patients with a learning disability for refugees and those patients with complex pathology who were difficult to reach."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Staff interviewed had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • older people • people with longterm conditions • families children and young people • working age people including those recently retired and students • people whose circumstances may make them vulnerable • people experiencing poor mental health including people living with dementia."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Neutral

"• The practice had information available for patients experiencing poor mental health about how they could access various support groups and voluntary organisations."

Neutral

"Exception rates for clinical domains or indicators such as diabetes and mental health were significantly higher than the CCG or national averages."