2016-10-20 Snippet(s)
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Neutral
"For example they had been working with the other two practices in the locality and a national charity to develop an older people’s team which would have its own full time GP and a consultant geriatric nurse and would develop links with other local resources and services for older people."
Neutral
"The nurse was able to see patients in their own home make referrals to other services and give advice to patients."
Neutral
"The nurse was able to see patients in their own home give advice and make referrals to other services."
Neutral
"The team included a GP specialist adviser and a practice nurse specialist adviser."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-10-20 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
2016-10-20 Snippet(s)
Neutral
"They said the receptionist would advise them that all the appointments bookable in advance for the period when they wanted an appointment had been taken and they would have to phone up on the day to request an ontheday appointment which sometimes meant waiting longer in the practice waiting room."
2016-10-20 Snippet(s)
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet and alcohol cessation."
2016-10-20 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2016-10-20 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-10-20 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."