What is the Quality of Care at Brookvale Practice

Positive

"For example by experiencing a reduction in their symptoms of depression and improving their general wellbeing."

Positive

"Outstanding – People experiencing poor mental health including people with dementia There were aspects of care and treatment that were outstanding that related to all population groups."

Positive

"Clinical and nonclinical staff had undertaken training in dementia to ensure all were able to appropriately support patients."

Positive

"• Reception staff had received training in dementia awareness to assist in identifying patients who may need extra support."

Positive

"For example the practice offered a range of enhanced services such as dementia assessments avoiding unplanned admissions to hospital and providing tests for patients at the practice to avoid delays in care and hospital appointments."

Neutral

"The register supported clinical staff to offer patients experiencing poor mental health including dementia an annual health check and a medication review."

Neutral

"• The dementia diagnosis rate was much higher than the national average."

Positive

"The practice offers a range of enhanced services including minor surgery flu and shingles vaccinations and learning disability health checks."

Positive

"There were longer appointments available for people with a learning disability and Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Positive

"The practice worked closely with social workers from the learning disability team and carers."

Positive

"• There were longer appointments available for people with a learning disability and Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Neutral

"Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Positive

"An asthma event was held for teenagers to encourage exercise and give advice about asthma."

Positive

"Information stands were available and a presentation was given by one of the GPs about prostate cancer risk."

Positive

"The practice had been recognised by the RCGP Mersey faculty having won prizes for an audit of diabetes care and an audit of peripheral vascular disease."

Positive

"Quality and Outcomes Framework QOF Performance for diabetes assessment and care was higher than the national averages."

Positive

"For example performance for diabetes assessment and care was higher than the national averages."

Positive

"The practice held information about the prevalence of specific long term conditions within its patient population such as diabetes chronic obstructive pulmonary disease COPD cardio vascular disease and hypertension."

Positive

"The practice offers a range of enhanced services including minor surgery flu and shingles vaccinations and learning disability health checks."

Positive

"Recent audits included antibiotic prescribing management of atrial fibrillation and urinary tract infections."

Positive

"The number of patients claiming disability living allowance and with health related problems in daily life is higher than average when compared to other practices nationally."

Positive

"The practice offers a range of enhanced services including minor surgery flu and shingles vaccinations and learning disability health checks."

Positive

"There were longer appointments available for people with a learning disability and Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Positive

"The practice worked closely with social workers from the learning disability team and carers."

Positive

"• There were longer appointments available for people with a learning disability and Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Neutral

"Saturday morning clinics were offered to patients with a learning disability to encourage attendance."

Positive

"The practice also took pulse checks at each chronic disease review and at flu clinics and had an ECG on site to identify patients at risk of atrial fibrillation."

Positive

"The practice offers a range of enhanced services including minor surgery flu and shingles vaccinations and learning disability health checks."

Positive

"• A one day event was held were practice staff visited the homes of patients where there was no up to date blood pressure checks on record."

Positive

"A health promotion evening was held were male patients were invited for a range of health checks such as blood pressure body mass index BMI and glucose monitoring."

Positive

"We were provided with several examples of this: • A one day event was held were practice staff visited the homes of patients who were overdue a blood pressure check to carry out this health screening."

Positive

"• The practice held a number of health promotion events to encourage uptake of health screening services such as blood pressure checks and mammography."

Neutral

"A one day event was also held were practice staff visited the homes of patients who were overdue a blood pressure check to carry out this health screening and promote patient wellbeing."

Positive

"Outstanding – People experiencing poor mental health including people with dementia There were aspects of care and treatment that were outstanding that related to all population groups."

Positive

"The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Performance for mental health assessment and care was higher than the national averages."

Neutral

"The register supported clinical staff to offer patients experiencing poor mental health including dementia an annual health check and a medication review."

Positive

"Recent audits included antibiotic prescribing management of atrial fibrillation and urinary tract infections."

Positive

"Information stands were available and a presentation was given by one of the GPs about prostate cancer risk."