Latest Snippet(s)
Positive
"The practice employ a nurse practitioner three practice nurses and a health care assistant."
2015-10-22 Snippet(s)
Positive
"A PGD is a written instruction from a qualified and registered prescriber such as a doctor for a nurse or appropriately trained person to administer a medicine to groups of patients without individual prescriptions."
Positive
"The role was shared between a practice nurse and Are services safe?"
Positive
"A quarterly palliative care meeting was also held; this included a selection of clinical staff from the practice a Macmillan nurse and district nurse."
Positive
"The practice nurse was aware of the responsibility to obtain parental consent and of the action that needed to be taken if a parent was unavailable."
Positive
"The practice has five GP partners a mix of male and female one advanced nurse practitioner who is able to issue prescriptions three practice nurses and one healthcare assistant."
Neutral
"The practice held a weekly practice meeting for GPs the nurse practitioner and practice manager."
Neutral
"Health Promotion & Prevention Bennfield Surgery offered all new patients a consultation with a practice nurse or healthcare assistant when they first registered with the practice."
Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-10-22 Snippet(s)
Positive
"There was also a system in place for the management of high risk medicines which included regular monitoring in line with national guidance."
Positive
"Management monitoring and improving outcomes for people Bennfield Surgery had a system in place for completing clinical audit cycles."
Positive
"Some of this monitoring was undertaken as part of the Quality and Outcomes Framework QOF."
Positive
"Based on information we gathered as part of our intelligent monitoring systems we had no concerns about the practice."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Latest Snippet(s)
Positive
"The surgery has good transport links and there is a pharmacy opposite the practice."
Latest Snippet(s)
Positive
"However there are some small pockets of deprivation where patients experience difficulties with alcohol dependency and drug abuse."
2015-10-22 Snippet(s)
Neutral
"The practice received blood test results xray results and letters from the local hospital."
2015-10-22 Snippet(s)
Positive
"Details of patients who received palliative care were passed to the out of hours practice each weekend to ensure care would continue when the practice was closed."
Positive
"Patients who received palliative care were given support to stay in their own homes if they wished to do so."
Positive
"Patients who required palliative care palliative care is a holistic approach to care for patients with incurable illnesses and their families were regularly reviewed."
Positive
"A palliative care meeting was held every three months."
Positive
"A quarterly palliative care meeting was also held; this included a selection of clinical staff from the practice a Macmillan nurse and district nurse."
2015-10-22 Snippet(s)
Positive
"Patients who were unable to manage stairs were able to use the lift by special arrangement as this was located in part of the building used by other organisations."
2015-10-22 Snippet(s)
Positive
"The ground floor of the practice was fully wheelchair accessible."
2015-10-22 Snippet(s)
Positive
"Management monitoring and improving outcomes for people Bennfield Surgery had a system in place for completing clinical audit cycles."
Neutral
"We examined the clinical audit for minor surgery procedures."
Neutral
"We saw examples of completed clinical audit cycles such as for minor surgery."
2015-10-22 Snippet(s)
Positive
"During our inspection of Bennfield Surgery we saw records to demonstrate that information gained from clinical audits and health and safety audits were assessed with patient safety in mind."
Positive
"The practice also had a health and safety policy."
2015-10-22 Snippet(s)
Positive
"The contractor was responsible for cleaning the whole building."
Neutral
"There were cleaning schedules in place and cleaning records were kept."
2015-10-22 Snippet(s)
Positive
"For example to identify children vulnerable and elderly patients with a high number of accident and emergency attendances."
Positive
"GPs told us the practice had joined a local prescribing quality scheme which examined elderly people who received eight or more medicines."
2015-10-22 Snippet(s)
Positive
"A PGD is a written instruction from a qualified and registered prescriber such as a doctor for a nurse or appropriately trained person to administer a medicine to groups of patients without individual prescriptions."
Positive
"For example an audit of significant events was carried out after a GP discovered a patient had not been issued with a medicine that had been prescribed two years earlier."
Neutral
"All other medicine stocks held within the practice were immediately checked and all were within date."
Neutral
"Medicines management During our inspection of Bennfield Surgery we examined medicines stored in the treatment rooms and medicine refrigerators."