Types of Care

Bipolar

Schizophrenia

Dementia

Latest Snippet(s)

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

2017-11-27 Snippet(s)

Positive

"People experiencing poor mental health including people with dementia The practice is rated as inadequate for providing safe services and requires improvement for providing responsive and well led services; this affects all six population groups."

Learning disabilities

Latest Snippet(s)

Positive

"• There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

2017-11-27 Snippet(s)

Positive

"• There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

Asthma

Latest Snippet(s)

Neutral

"For example in the management of asthma and diabetes."

Cancer

Diabetes

Latest Snippet(s)

Positive

"• The practice operated a diabetes in community care extension DiCE specialist clinic every eight weeks jointly with a hospital diabetic specialist nurse and with the practice nurse for diabetic patients with complex needs."

Positive

"• The QOF results in the management of patients with diabetes was better than the local and national averages."

Neutral

"However the exception reporting for the diabetes indicators was higher than the local and national averages."

Neutral

"The practice was aware of their high exception reporting and taking action to reduce the number of patients diagnosed with diabetes who were removed from QOF calculators."

Neutral

"• The practice offered an inhouse phlebotomy service and diabetes clinic with specialist nurses."

2017-11-27 Snippet(s)

Positive

"Unverified data provided by the practice on the day of our inspection highlighted that the practice was meeting some QOF targets for diabetes care."

Shingles

Latest Snippet(s)

Positive

"This included visits for blood tests and to administer the flu and shingles vaccines."

2017-11-27 Snippet(s)

Positive

"• Immunisations such as flu and shingles vaccines were also offered to patients at home who could not attend the surgery."

Positive

"Immunisations such as flu and shingles vaccines were also offered to patients at home such as elderly patients and housebound patients who could not attend the surgery."

Antibiotic

Latest Snippet(s)

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."

Disability

Latest Snippet(s)

Positive

"• There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

2017-11-27 Snippet(s)

Positive

"• There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

Positive

"• There were facilities in place for people with a disability and for people with mobility difficulties."

Flu

Latest Snippet(s)

Positive

"• The practice offered annual reviews and flu vaccinations for vulnerable patients including patients with a learning disability."

Positive

"We also saw that adequate patient specific directions PSDs had been put in place to support health care assistants when administering specific vaccines such as flu vaccines."

Positive

"This included visits for blood tests and to administer the flu and shingles vaccines."

2017-11-27 Snippet(s)

Positive

"• The practice offered annual reviews and flu vaccinations for vulnerable patients including carers and patients with a learning disability."

Positive

"• The practice offered Saturday walk in clinics for flu vaccinations for at risk groups during the month of October."

Positive

"• During our inspection we found that the practice did not have adequate patient specific directions PSDs in place to support health care assistant’s role when administering specific vaccinations such as flu vaccines."

Positive

"During our inspection we found that the practice did not have adequate patient specific directions PSDs in place to support health care assistant’s role when administering specific vaccinations such as flu vaccines."

Positive

"The practice offered health reviews and flu vaccinations for anyone who was a carer."

Positive

"• Immunisations such as flu and shingles vaccines were also offered to patients at home who could not attend the surgery."

Positive

"Immunisations such as flu and shingles vaccines were also offered to patients at home such as elderly patients and housebound patients who could not attend the surgery."

Neutral

"• The health care assistant was also trained to administer vaccines such as flu vaccinations."

Mental Health

Latest Snippet(s)

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness and severe mental illness by providing access to health checks."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."

Positive

"People experiencing poor mental health including people with dementia: • The practice worked with other health and social care organisations in the case management of people experiencing poor mental health including those with dementia."

Positive

"• Patients with complex needs and patients experiencing poor mental health were regularly discussed during MDT meetings."

2017-11-27 Snippet(s)

Positive

"Patients with complex needs and patients experiencing poor mental health were regularly discussed during MDT meetings."

Positive

"Unverified data provided by the practice during our inspection showed that the practice was meeting QOF targets for specific areas of mental health care."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as inadequate for providing safe services and requires improvement for providing responsive and well led services; this affects all six population groups."

Neutral

"• The practice regularly worked with other health and social care organisations in the case management of people experiencing poor mental health including those with dementia."

Vaccine

Sepsis

Latest Snippet(s)

Positive

"The practice had NICE guidelines for sepsis available to staff."

Positive

"There was equipment to enable assessment of patients with presumed sepsis and training to ensure staff were aware of sepsis symptoms and how to respond was planned."

Hypertension

Blood Pressure