What is the Quality of Facilities at St Edwards Medical Centre

Positive

"It also promoted career and professional development for example supporting a practice nurse to become an advanced nurse practitioner and a member of non clinical staff to become a healthcare assistant."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The clinical staff are supported by a team of receptionist administrative clerical and secretarial staff headed up by a practice manager and a reception manager."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"For example recent action taken as a result of one of the other audits was to strengthen monitoring of patients taking methotrexate which is a high risk medicine the where dosage must be regularly reviewed and adjusted as necessary."

Positive

"Patient areas are on the ground floor and are wheelchair accessible."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings clinical supervision and facilitation and support for revalidating GPs and nurses."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as fire safety health and safety confidentiality and practice’s operational procedures and protocols."

Neutral

"It showed the practice had increased the number of eligible patients taking a medicine that prevented stroke."

Neutral

"For example recent action taken as a result of one of the other audits was to strengthen monitoring of patients taking methotrexate which is a high risk medicine the where dosage must be regularly reviewed and adjusted as necessary."