What is the Quality of Facilities at The Practice Leecon Way & Hawkwell

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"There is on street parking available at both surgeries as well as good public transport links."

Positive

"There is on street parking available at both surgeries as well as good public transport links."

Positive

"There is on street parking available at both surgeries as well as good public transport links."

Positive

"• Patients at risk of hospital admission and those receiving palliative care were discussed regularly and offered support."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment within the patient care record to ensure the continuity of care."

Positive

"We discussed this data with staff who told us that a community dementia nurse had been carrying out some face to face dementia reviews which may have not been appropriately coded; we were told this was being addressed."

Positive

"• Curtains were provided in GP and nurse consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."

Neutral

"The practice nurse had a lead role in this area."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition or of hospital admission and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a corporate health and safety policy available."

Positive

"The practice was receiving ongoing support from the local CCG medicine management teams to ensure prescribing was in line with best practice guidelines for safe prescribing and to improve the prescribing of antibiotics."