What is the Quality of Facilities at BARDOC - Rochdale UCC

Positive

"• Spoke with a range of clinical and nonclinical staff including the quality and compliance lead medicines management lead operations manager human resources manager GPs nurse practitioner triage nurses nonclinical call handlersreceptionists and drivers."

Positive

"• Clinical supervision processes were in place for all GPs advanced nurse practitioners ANPs and nurse practitioners NPs including reflective feedback."

Neutral

"The centre is staffed by GPs nurse practitioners and reception staff."

Neutral

"• We saw that the provider had responded to concerns from nursing staff in relation to nurse revalidation requirements."

Positive

"Management monitoring and improving outcomes for people The provider was monitored against the National Quality Requirements NQRs for out of hours providers that capture data and provide a measure to demonstrate that a service is safe clinically effective and responsive."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Review their arrangements for monitoring working hours for GPs and other staff working on a sessional basis."

Positive

"• The management team were responsible for planning and monitoring the number of staff of various disciplines needed to meet patient need on all sites including GPs triage nurses drivers and non –clinical call handlers."

Positive

"We saw evidence that a proactive monitoring of staff appraisal uptake was in place."

Positive

"The medicines management team took overall responsibility for arranging the storage supply and monitoring of medications."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"We saw evidence that the provider was closely monitoring the uptake of training by staff and employed processes to encourage all staff to access mandatory training in a timely way."

Neutral

"This information was fed back to the CCG as part of regular performance monitoring meetings."

Positive

"• Vehicles used to transport GPs to home visits were clean well maintained and appropriately equipped."

Neutral

"Cars used to transport GPs to consultations in patients’ homes also contained a defibrillator and oxygen."

Positive

"• The integrated clinical governance and risk committee identified relevant updates from NICE; and policies procedures and clinical standards were updated accordingly."

Neutral

"This covered such topics as integrated clinical governance information governance safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"Monitoring meetings and clinical governance meetings were held."

Positive

"• A programme of appraisal clinical supervision and performance management was in place to maintain high levels of patient care."

Positive

"All clinical staff received ongoing clinical supervision and audit of their competencies."

Neutral

"This covered such topics as integrated clinical governance information governance safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The head of clinical services acted as infection prevention and control IPC clinical lead and liaised with the local IPC teams to keep up to date with best practice."

Neutral

"This covered such topics as integrated clinical governance information governance safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"We saw that medicine stocks were in date and fit for use."