What is the Quality of Care at The Medical Centre

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

Positive

"• Advanced care planning for patients with dementia was carried out."

Positive

"They offered home visits and urgent appointments for those patients with enhanced needs such as dementia and end of life care."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patents experiencing poor mental health including patients with dementia."

Positive

"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness severe mental Are services effective?"

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• Annual reviews were carried out with patients who had long term conditions such as diabetes and lung diseases for patients with learning disabilities and for those patients who had mental health problems including dementia."

Positive

"The practice had identified they needed to improve the data results for patients with mental health concerns and were carrying our patient reviews had been followed up and that data had been captured correctly."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"For example by carrying out opportunistic medicine reviews or following up with patients any missed appointments particularly for those patients who had mental health concerns."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of patents experiencing poor mental health including patients with dementia."

Neutral

"• Patients who experienced poor mental health were given advice about how to access various support groups and voluntary organisations."

Positive

"• Longer appointments were available for patients with specific needs or long term conditions such as patients with a learning disability and patients with drug or alcohol related health problems."

Positive

"• The practice’s uptake for breast and bowel cancer screening was in line with the national average."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• There was some quality improvement activity at the practice for example a diabetes audit."

Positive

"• The practice was able to demonstrate how it identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."

Positive

"• Annual reviews were carried out with patients who had long term conditions such as diabetes and lung diseases for patients with learning disabilities and for those patients who had mental health problems including dementia."

Positive

"This includes disease management for patients with conditions such as asthma diabetes and heart disease."

Positive

"This included disease management such as asthma diabetes and heart disease."

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with Are services safe?"

Positive

"• Longer appointments were available for patients with specific needs or long term conditions such as patients with a learning disability and patients with drug or alcohol related health problems."

Positive

"For example those patients who were unable to attend flu vaccination clinics were visited at home so they could have their vaccination."

Positive

"This includes disease management for patients with conditions such as asthma diabetes and heart disease."

Positive

"This included disease management such as asthma diabetes and heart disease."

Neutral

"This included for example changes in treatment for asthma and diabetes."