What is the Quality of Facilities at Maple View Medical Practice

Positive

"Patientcarer support to cope emotionally with care and treatment The lead GP had undertaken palliative care training and the deputy practice manager had provided bereavement care training to all staff."

Positive

"The practice held monthly palliative care meetings which were aligned with the gold standards framework which included cancer patients patients with chronic disease and the frail elderly."

Positive

"These meetings were governed by the practice’s palliative care protocol."

Positive

"These meetings were governed by their palliative care protocol."

Neutral

"Health promotion and prevention The practice maintained registers of patients who were identified as needing extra support such as people with long term conditions palliative patients patients near the end of their lives and patients with poor mental health."

Neutral

"The practice also had a deaths board a list of patients who had passed away so that staff knew to be extra sensitive when family members called and this was discussed at the monthly palliative care meetings."

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"One of the practice nurses was working towards becoming a nurse practitioner another practice nurse had completed an asthma course with open university and the phlebotomist had completed a foundation degree in health and social care to become an assistant practitioner."

Positive

"The clinical team are supported by a practice manager a deputy practice manager a head receptionist and a team of reception staff and medical secretaries."

Neutral

"There were appropriate medicines available for use in a medical emergency at the practice."

Positive

"Management monitoring and improving outcomes for people The practice took part in the Quality and Outcomes Framework QOF."

Positive

"When a prescription was renewed GPs would check the patient had the appropriate checks blood tests and monitoring of their condition carried out and was receiving the most appropriate medication."

Positive

"At this point the doctors would check that the patient has had the appropriate checks blood tests and monitoring of their condition and medication."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"They discussed CCG core messages and strategies to improve healthcare such as antibiotic audits strategies for reducing C.Difficile a type of bacterial infection that can affect the digestive system infection in the elderly opportunistic pulse checking at chronic disease and flu clinics to identify atrial fibrillation irregular heart rhythm."