What is the Quality of Care at Goring & Woodcote Medical Practice

Positive

"• A counsellor visited the practice weekly to support patients with depression and low mood."

Neutral

"• The practice had been running on site memory clinics for patients with possible dementia to reduce the need for hospital referral and had been feeding back on these to the Clinical Commissioning Group CCG."

Neutral

"The practice had been running on site memory clinics for patients with possible dementia to reduce the need for hospital referral and had been feeding back on these to the CCG."

Positive

"These patients were provided with support and advice with the aim of reducing their likelihood of developing diabetes in the future."

Neutral

"• Performance for diabetes related indicators was above the national average."

Positive

"PPG members assisted with the running of the practice’s flu clinics."

Positive

"• The practice had home monitoring equipment available for loan such as blood pressure machines."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• Patients experiencing poor mental health were told about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was similar to the national average."

Positive

"The effectiveness of one of these educational sessions had been noted in a significant event investigation when a recent update on sepsis had resulted in an effective response by staff when a child patient had attended with the condition."

Positive

"For example after a child was diagnosed with sepsis which is a serious blood condition the practice’s inhouse investigation found that the triage system had worked effectively to support the patient and their family."

Positive

"• The practice had designed a template to aid the prompt diagnosis of sepsis a serious blood condition following a significant event."

Positive

"The practice had also designed a clinical sepsis template to aid diagnosis as a result of this significant event."

Neutral

"It was also noted that a recent team training session on sepsis which had been led by one of the GP registrars and attended by both clinical and nonclinical staff had assisted with the prompt attention that the patient had been given."