Latest Snippet(s)
Neutral
"The practice had implemented a second checking process where a nurse manager completed an audit every three months of all medicines."
2016-09-23 Snippet(s)
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Neutral
"The team included a GP specialist adviser a second CQC inspector a practice nurse specialist adviser and a practice manager specialist adviser."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-09-23 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice had taken appropriate action and is now rated good for the provision of safe services • Issues with emergency medicine checks and stock had been addressed."
Positive
"Our key findings were as follows: • Issues with emergency medicine checks and stock had been addressed."
2016-09-23 Snippet(s)
Positive
"For example when there was an error with medicines at a local nursing home due to a medicine no longer being taken by the patient not being removed from the prescription sheet a new system and process was implemented to prevent reoccurrence."
Positive
"We found there was no atropine to treat reactions to intrauterine device fitting and no naloxone a medicine to treat adverse effects of opiates."
2016-09-23 Snippet(s)
Positive
"The practice was aware of the gold standards framework for end of life care and knew how many patients they had who were receiving palliative care including a palliative care register."
Positive
"• The practice identified older patients and coordinated the multidisciplinary team MDT for the planning and delivery of palliative care for patients approaching the end of life."
2016-09-23 Snippet(s)
Positive
"• Staff told us that the practice often offered extra services in their own time such as a GP taking a patient to an important hospital appointment when their transport did not arrive."
2016-09-23 Snippet(s)
Positive
"The practice was aware of the gold standards framework for end of life care and knew how many patients they had who were receiving palliative care including a palliative care register."
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2016-09-23 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2016-09-23 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-09-23 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."