Hope Citadel Healthcare Community Interest Company: GP practices, ratings and patient survey
Hope Citadel Healthcare Community Interest Company is registered with the Care Quality Commission as the provider of 10 GP practices, with 58,121 registered patients between them (September 2026). Their CQC ratings: 4 Outstanding and 4 Good. Across the 10 practices in Hope Citadel Healthcare Community Interest Company with survey results, the share of patients describing their overall experience as good ranges from 68% at Hawthorn Medical Centre to 92% at Birtle View Medical Practice, with a median of 81% (England: 77%).
Table of Contents
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Birtle View Medical Practice | 4,842 | 92% | 81% | Good | 1,526 |
| The Kingsway Practice | 4,823 | 92% | 80% | Good | 1,444 |
| Kirkholt Medical Practice | 5,270 | 86% | 80% | Good | 2,022 |
| Hill Top Surgery | 6,551 | 82% | 50% | Outstanding | 1,752 |
| Hollinwood Medical Practice | 8,938 | 82% | 70% | Outstanding | 1,372 |
| Middleton Health Centre | 5,352 | 81% | 59% | Outstanding | 1,968 |
| John Street Medical Practice | 4,911 | 80% | 48% | Good | 2,407 |
| Village Medical Practice | 5,345 | 75% | 70% | – | 2,167 |
| All Saints Medical Centre | 6,015 | 72% | 63% | – | 2,412 |
| Hawthorn Medical Centre | 6,074 | 68% | 55% | Outstanding | 1,340 |
There are 1,728 registered patients per full-time-equivalent qualified GP in Hope Citadel Healthcare Community Interest Company's practices, fewer than England's 2,171. Practices recorded 412 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists grew by 2.8% over the year (England: shrank 1.1%).
| Measure | Hope Citadel Healthcare Community Interest Company's practices | England |
|---|---|---|
| Patients per qualified GP | 1,728 | 2,171 |
| Appointments per 1,000 patients a month | 412 | 510 |
| Face-to-face appointments | 83% | 63% |
| Same day as booked | 39% | 45% |
| Did not attend | 9% | 4% |
| Patients aged 65 or over | 10% | 19% |
- Better Health MCR Ltd (2 practices)
- Dr Colin Ian Malcomson (2 practices)
- Dr Muhammad Khalid Rizwan (2 practices)
- GoToDoc Limited (9 practices)
- Red Bank Group Practice (2 practices)
- SSP Health GPMS Ltd (21 practices)
- SSP Health Primary Care Limited (11 practices)
- The Jalal Practice (2 practices)
Which GP practices does Hope Citadel Healthcare Community Interest Company run?
All Saints Medical Centre (Manchester), Birtle View Medical Practice (Heywood), Hawthorn Medical Centre (Manchester), Hill Top Surgery (Oldham), Hollinwood Medical Practice (Oldham), John Street Medical Practice (Oldham), Kirkholt Medical Practice (Rochdale), Middleton Health Centre (Manchester), The Kingsway Practice (Rochdale) and Village Medical Practice (Oldham).
How many patients are registered with Hope Citadel Healthcare Community Interest Company's practices?
58,121 across 10 practices in September 2026.
What are Hope Citadel Healthcare Community Interest Company's CQC ratings?
4 practices rated Outstanding and 4 practices rated Good.
How many patients per GP do Hope Citadel Healthcare Community Interest Company's practices have?
1,728 per full-time-equivalent qualified GP, against 2,171 across England.
How do patients rate Hope Citadel Healthcare Community Interest Company's practices?
Birtle View Medical Practice 92%, The Kingsway Practice 92%, Kirkholt Medical Practice 86%, Hill Top Surgery 82%, Hollinwood Medical Practice 82%, Middleton Health Centre 81%, John Street Medical Practice 80%, Village Medical Practice 75%, All Saints Medical Centre 72% and Hawthorn Medical Centre 68% of patients described their overall experience as good (England: 77%).