Latest Snippet(s)
Positive
"• Copies of health and safety risk assessments for people using the building and audit of these."
Positive
"• The practice had carried out health and safety risk assessments for people who used the building."
Positive
"Overview of safety systems and process The practice supplied us with evidence to show that they had addressed the areas identified by the infection prevention and control audit."
2017-01-13 Snippet(s)
Positive
"• There was an effective system in place for reporting and recording significant events • Lessons were shared to make sure action was taken to improve safety in the practice."
Positive
"• There was no fire risk assessment or operational health and safety risk assessment."
Positive
"The practice had systems in place for notifiable safety incidents and ensured this information was shared with staff to ensure appropriate action was taken."
Positive
"Our key findings across all the areas we inspected were as follows: • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events."
Positive
"We saw evidence that lessons were shared and action was taken to improve safety in the practice."
Positive
"There was no health and safety risk assessment or legionella risk assessment."
Positive
"Areas for improvement Action the service MUST take to improve • The provider must do what is reasonably practicable to assess monitor manage and mitigate risks to the health and safety of service users."
Positive
"This included support training for all staff on communicating with patients about notifiable safety incidents."
Positive
"This includes carrying out health and safety fire and legionella risk assessments carrying out regular fire safety checks and taking appropriate action following infection control audits."
Positive
"We reviewed safety records incident reports patient safety alerts and minutes of meetings where these were discussed."
Positive
"The areas where the provider must make improvement are: • The provider must do what is reasonably practicable to assess monitor manage and mitigate risks to the health and safety of service users."
Positive
"Overview of safety systems and processes The practice had processes and practices in place to keep patients safe and safeguarded from abuse although some improvements were needed."
Positive
"• The procedures for monitoring and managing risks to patient and staff safety were not established."
Positive
"• Staff received training that included safeguarding fire safety awareness basic life support and information governance."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-01-13 Snippet(s)
Positive
"This includes carrying out health and safety fire and legionella risk assessments carrying out regular fire safety checks and taking appropriate action following infection control audits."
Positive
"• An infection control audit had taken place but no action plan had been put in place to monitor improvements but improvements had been made."
Neutral
"A GP was the infection control clinical lead and the deputy was a practice nurse."
Neutral
"There was an infection control protocol in place and staff had received up to date training."
Neutral
"Action plans were not put in place following infection control audits including how to manage the carrying out of blood tests in carpeted consultation rooms."
2017-01-13 Snippet(s)
Neutral
"These included patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
Latest Snippet(s)
Positive
"This inspection was carried out to review in detail the actions taken by the practice to improve the quality of care and to confirm that the practice was now meeting legal requirements."
Positive
"This report describes our judgement of the quality of care at this service."
2017-01-13 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"Improvements were made to the quality of care as a result of complaints and concerns."
2017-01-13 Snippet(s)
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
Neutral
"Disposable privacy curtains were used."
2017-01-13 Snippet(s)
Positive
"• Staff knew how to recognise signs of abuse in vulnerable adults and children."
Positive
"Overview of safety systems and processes The practice had processes and practices in place to keep patients safe and safeguarded from abuse although some improvements were needed."
2017-01-13 Snippet(s)
Positive
"Patients said they felt the practice offered an excellent service and staff were helpful caring and treated them with dignity and respect."
Positive
"• Patients said they were treated with compassion dignity and respect and they were involved in their care and decisions about their treatment."
Positive
"• Patients said they were treated with compassion dignity and respect and they were involved in decisions about their care and treatment."
Positive
"• We saw staff treated patients with kindness and respect and maintained patient and information confidentiality."
Positive
"• Curtains were provided in consulting rooms to maintain patients’ privacy and dignity during examinations investigations and treatments."
2017-01-13 Snippet(s)
Positive
"• There was an overarching governance framework which supported the delivery of the strategy and good quality care."
Positive
"Governance arrangements The practice had an overarching governance framework which supported the delivery of the strategy and good quality care."
Neutral
"The practice had a number of policies and procedures to govern activity and held regular governance meetings."
2017-01-13 Snippet(s)
Positive
"There was evidence of quality improvement including clinical audit."